KERNEL32.DLL error

B

brandon

For the past few days, while surfing the internet, I'll
get the following error message:

"Explorer has caused an error in KERNEL32.DLL. Explorer
will now close."

And I have to click close and Internet Explorer shuts
down. This happens all the time and it's very
frustrating. Any help as to how to solve this problem
will be greatly appreciated.

Brandon
 
F

Frank Saunders, MS-MVP

brandon said:
For the past few days, while surfing the internet, I'll
get the following error message:

"Explorer has caused an error in KERNEL32.DLL. Explorer
will now close."

And I have to click close and Internet Explorer shuts
down. This happens all the time and it's very
frustrating. Any help as to how to solve this problem
will be greatly appreciated.

Brandon

A. See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

B. You may need new video drivers. Check the site for your video board
manufacturer. Meanwhile you can do the following:
1. Use the default mouse pointers.
2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing color
depth helps.
3. Turn down your graphics hardware acceleration. (For Win 98, Start |
Settings | Control Panel | System | Performance | Graphics button) You will
see little, if any, performance degradation.
4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

If you have an ATI video board, try adding these lines to System.ini

[display]
DevBMP=0 <--- That's a zero
 
W

williamholmes

-----Original Message-----
For the past few days, while surfing the internet, I'll
get the following error message:

"Explorer has caused an error in KERNEL32.DLL. Explorer
will now close."

And I have to click close and Internet Explorer shuts
down. This happens all the time and it's very
frustrating. Any help as to how to solve this problem
will be greatly appreciated.

Brandon
.
sorry i cant help you but if you get an answer i sure
could use the help, i also get that same problem. thanks
 
M

Matt S.M. Perry [MSFT]

Is the message Iexplore or Explorer? (they are different) If it's Iexplore
and you are using IE55 here are possible causes and resolutions:
http://support.microsoft.com/default.aspx?scid=kb;en-us;265244,
http://support.microsoft.com/default.aspx?scid=kb;en-us;253364.
If they don't work please uninstall whichever version of IE you are using
and install IE6sp1 and all critical updates from Windows Update.

I found some error messages exactly as you gave below ("explorer has caused
an error in kernel32.dll") but none of them deal with IE.
 

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