KB828741 help

[Guest]

Help i cannot get this thing to install on to my com KB828741. It would always fail to install. Using Winxp home

 

[Guest]

Using Windows Update? Did you try manual download?

 

[Guest]

Yes i did but still cannot It says fail to install. O ya i wrongly include my os. It should be win xp PRO

 

[roger]

Hi,

Yes i did but still cannot It says fail to install. O ya i wrongly include my os. It should be win xp PRO

- From Start > Run > msconfig disable third-party utilities, such as
Download Accelerator.
- Verify that the date and hour of the system is correct.
- from Control Panel > Internet Options, delete Temporary Internet
Files, cookies and History.
- From IE > Tools > Internet Options > Advanced options tab, verify
that you have unchecked the option to verify revocation of server
certificates.
- From IE > Tools > Internet Options, click in language and verify
that you have defined the language of your operating system.
- Delete the folder 'catroot2' which is in \Windows\System32
- Reboot the system and try to update from Windows Update.

Check also this information:
http://support.microsoft.com/default.aspx?scid=kb;en-us;312955&Product=winxp

http://www.kellys-korner-xp.com/xp_abc.htm
Select W and scroll to WinUpdates

Good luck