KB 311829 also in Outlook 2003, with a twist

[C.J. Mackie]

Apologies if this is already known: there's nothing in the
KB yet (maybe 311829 needs to be updated?).

When using Outlook XP against our LDAP server, I used to
have the LDAP lookup problem described in KB 311829, which
was solved with a Service Pack and a registry key. Turns
out that my new copy of Outlook 2003 has the same issue in
slightly milder form: the LDAP lookup still times out with
an error dialog after a minute or two, but it doesn't hang
completely, and after you clear the error dialog you do
get the search you requested.

Inserting the same registry key, updated to Office 11.0,
appears to resolve the problem:

HKCU\Software\Microsoft\Office\11.0
\Outlook\LDAP\NoDisplayNameSearch (DWORD, = 1)

However, after doing this, the "Group messages marked for
deletion" view of my IMAP Inbox went weird: it stopped
grouping, and instead started displaying the same view
as "IMAP Messages." Nothing I've been able to do has
fixed the problem, including deleting the 311829-fix
registry key, and recreating the IMAP .pst. No other view
appears to be affected (e.g., "Hide messages marked for
deletion" still does what it should). I've patched Office
2003 with everything on the OfficeUpdate site. Machine is
Windows XP Pro, all current Critical Updates.

Any solutions/advice much appreciated. --Chris

 

[Diane Poremsky [MVP]]

did you reset the view?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)



Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30

 

[Christopher Mackie]

Thanks for the reply, Diane; Yes, I'm an idiot: I hadn't reset the view b/c
I was so busy thinking the problem was related to the LDAP issue. After
playing with resetting, I think what I'm seeing is entirely unrelated to the
LDAP fix: it's much more likely a glitch in this particular view in O2k3 (or
in my understanding of how it works .

I tried resetting, and it works--for a moment. But as soon as I attempt to
resort the view on any of the columns (e.g., date), Outlook undoes the
'group by deleted status' and instead groups by the column on which I've
sorted. I can then reset it again and get back my default group-by-deleted
View. But the default sort-order for that view is by-date-latest-first,
which doesn't happen to be the way I want to view the mail. And any change
to the default sort-order (i.e., sorting on any column, any direction) blows
away group-by-deleted in favor of auto-grouping on the sort column.

What I need is for the various sorting and grouping options to work *within*
my overall, group-by-deleted View, and *without* replacing group-by-deleted
with auto-grouping by the sorted column. If I can't auto-group within
group-by-deleted, that's sub-optimal but tolerable. But I have to be able
to re-sort within group-by-deleted or the View is useless.

Any ideas on how to make group-by-deleted 'sticky' while I work within it?

Tx again, --Chris

did you reset the view?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)



Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30

Apologies if this is already known: there's nothing in the
KB yet (maybe 311829 needs to be updated?).

When using Outlook XP against our LDAP server, I used to
have the LDAP lookup problem described in KB 311829, which
was solved with a Service Pack and a registry key. Turns
out that my new copy of Outlook 2003 has the same issue in
slightly milder form: the LDAP lookup still times out with
an error dialog after a minute or two, but it doesn't hang
completely, and after you clear the error dialog you do
get the search you requested.

Inserting the same registry key, updated to Office 11.0,
appears to resolve the problem:

HKCU\Software\Microsoft\Office\11.0
\Outlook\LDAP\NoDisplayNameSearch (DWORD, = 1)

However, after doing this, the "Group messages marked for
deletion" view of my IMAP Inbox went weird: it stopped
grouping, and instead started displaying the same view
as "IMAP Messages." Nothing I've been able to do has
fixed the problem, including deleting the 311829-fix
registry key, and recreating the IMAP .pst. No other view
appears to be affected (e.g., "Hide messages marked for
deletion" still does what it should). I've patched Office
2003 with everything on the OfficeUpdate site. Machine is
Windows XP Pro, all current Critical Updates.

Any solutions/advice much appreciated. --Chris