just shuts down

[Guest]

My computer shuts down frequently. Evertime I run the anti virus it will shut
down. It just acts as if the electricity has been cut off.

 

[Ramesh, MS-MVP]

Click Start, Run and type eventvwr.msc
Select Application entry in the left pane
In the right-pane, look for the Error entry denoted by a Red X

Sort by date and track-down the entry based on what time the error exactly
occurred. Locate and double-click the entry and you'll see more information
in the resulting dialog. Click the copy button at the top and copy the whole
event and paste it to a Notepad document and save it.

Repeat the same for the "System" log. Post the information here.

 

[Guest]

Using the control panel administrator I get the following errror messages.
The first one seems to be generated when I restart, not when the computer
shut down:

The COM+ Event System detected a bad return code during its internal
processing. HRESULT was C0000005 from line 44 of
d:\qxp_slp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.

......................
The second one may have happened while I sleapt and may be associated with
the shutdown process:

User Logoff:
User Name: Guest
Domain: DESKTOP
Logon ID: (0x0,0x30D3B9)
Logon Type: 3


It is part of the Security event properties and occured at 4:00:14 AM while
I slept: Category: Logon/Logoff, Type: Success A Event ID: 538, User:
Desktop\Guest, Computer Desktop

The last still active System Event said:

The device, \Device\Ide\IdePort0, did not respond within the timeout period.

It was recorded 2005-08-01, Source: ata[o, Time: 11:22:48 PM Category: None
Type: Error Event ID: 9 User: N/A Computer: DESKTOP.

I believe that at that time I was still working on the computer, but I am no
longer sure. When I returned in the morning the monitor was dark and the only
way to restart was by hardware rebooting.