Just installed Windows XP and I am getting the message below when

[Guest]

I try to back up anything to my D drive. The message is: "Windows cannot
load device driver for this hardware. The driver may be
corrupted or missing (code 39)", when trying to write to your D drive of
your Windows XP based computer.
I was trying to back up my quicken and it now says that D drive is not
accessible. I also tried to save files to D and it won't do that either.

Any ideas how to correct?

 

[Gerry]

Select Start, Control Panel, Administrative Tools, Computer Management,
Disk Management. What information is given regarding your D drive?

Try running HD Tune(freeware).

Download and run it and see what it turns up.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.

Select the Health tab and then double click the two page icon ( copy
to Clipboard ) and copy into a further message. Also do a full surface
scan with HD Tune.



--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

Here is the error that I am getting:


Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39)

Click Troubleshoot to start the troubleshooter for this device.

I don't see that the D drive shows up HD Tune: IC35L060AVER07-0 Information

Firmware version : ER6OA46A
Serial number : SZPTZT5T448
Capacity : 55.9 GB (~60.0 GB)
Buffer size : 1916 KB
Standard : ATA/ATAPI-0
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : no
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : yes
Power-up in Standby : yes
Security Mode : yes
Firmware Upgradable : no

Partition : 1
Drive letter : C:\
Label : LOCAL DISK
Capacity : 57215 MB
Usage : 22.86%
Type : FAT32
Bootable : Yes


HD Tune: IC35L060AVER07-0 Health

ID Current Worst ThresholdData Status

(01) Raw Read Error Rate 96 96 60 8 Ok

(02) Throughput Performance 100 100 50 0 Ok

(03) Spin Up Time 106 106 24 19923249 Ok

(04) Start/Stop Count 100 100 0 1131 Ok

(05) Reallocated Sector Count 100 100 5 20 Ok

(07) Seek Error Rate 100 100 67 0 Ok

(08) Seek Time Performance 100 100 20 11 Ok

(09) Power On Hours Count 100 100 0 1286 Ok

(0A) Spin Retry Count 100 100 60 0 Ok

(0C) Power Cycle Count 100 100 0 1131 Ok

(C0) Power Off Retract Count 100 100 50 1131 Ok

(C1) Load Cycle Count 100 100 50 1131 Ok

(C2) Temperature 161 161 0 786466 Ok

(C4) Reallocated Event Count 100 100 0 25 Ok

(C5) Current Pending Sector 100 100 0 0 Ok

(C6) Offline Uncorrectable 100 100 0 0 Ok

(C7) Ultra DMA CRC Error Count 200 200 0 0 Ok


Power On Time : 1286
Health Status : Ok

 

[Gerry]

In HD Tune on the Health Tab in the top left of the window is a box with
a scroll bar. You need to scroll down and select the second drive to
display the information.

Is there a reason for having the first drive formatted as FAT32?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~