Junk Mail ignores COntact List/Safe list in some instances

G

Guest

I find that the Outlook 2003 Junk Mail filter ignores my Safe Sender list in
some cases.

I have several lists and users that i get mail i want from but most mail
from them
go straight into the junk e-mail folder instead of being ignored by outlook
as they should. Same applies to some people on my contact list, i've set the
junk mail filter to ignor email from people on my contact list.

What to do ?
 
R

Roady [MVP]

Are you using the latest Junk E-mail Filter available?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
 
G

Guest

Yes - i am rigorous in applying updates, this has been a problem from day one
using Outlook 2003 with Junk Mail filtering.

Alexander

Roady said:
Are you using the latest Junk E-mail Filter available?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Alexander said:
I find that the Outlook 2003 Junk Mail filter ignores my Safe Sender list
in
some cases.

I have several lists and users that i get mail i want from but most mail
from them
go straight into the junk e-mail folder instead of being ignored by
outlook
as they should. Same applies to some people on my contact list, i've set
the
junk mail filter to ignor email from people on my contact list.

What to do ?
 
R

Roady [MVP]

Does it still ahppen when you disable the filter? Do you have any other
anti-spam product installed as well?
If you connct to an Exchange server it could be that your administrator has
installed an anti-spam tool on the server as well

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Alexander said:
Yes - i am rigorous in applying updates, this has been a problem from day
one
using Outlook 2003 with Junk Mail filtering.

Alexander

Roady said:
Are you using the latest Junk E-mail Filter available?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Alexander said:
I find that the Outlook 2003 Junk Mail filter ignores my Safe Sender
list
in
some cases.

I have several lists and users that i get mail i want from but most
mail
from them
go straight into the junk e-mail folder instead of being ignored by
outlook
as they should. Same applies to some people on my contact list, i've
set
the
junk mail filter to ignor email from people on my contact list.

What to do ?
 
G

Guest

Maybe i didn't explain myself well enough initially - Outlook is having a
problem - it is not running against Exchange and even if it did an exhancge
sever wouldn't abe able to modify local files on my computer.

It is NOT a problem with other antispam products it is ONLY a problem with
MS Junk Mail feature on Outlook 2003 all service packs and pacthes.

The problem is that the junk mail filter in some cases ignores it's own
settings,
tyhis happens in particular when someone on my contact list sends me short
mils or emails containing certain words.

Alexander

Roady said:
Does it still ahppen when you disable the filter? Do you have any other
anti-spam product installed as well?
If you connct to an Exchange server it could be that your administrator has
installed an anti-spam tool on the server as well

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Alexander said:
Yes - i am rigorous in applying updates, this has been a problem from day
one
using Outlook 2003 with Junk Mail filtering.

Alexander

Roady said:
Are you using the latest Junk E-mail Filter available?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
I find that the Outlook 2003 Junk Mail filter ignores my Safe Sender
list
in
some cases.

I have several lists and users that i get mail i want from but most
mail
from them
go straight into the junk e-mail folder instead of being ignored by
outlook
as they should. Same applies to some people on my contact list, i've
set
the
junk mail filter to ignor email from people on my contact list.

What to do ?
 

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