Junk Mail Filter Ignores Setting to Ignore Contact List Members

[Guest]

I find that the Outlook 2003 Junk Mail filter ignores my Safe Sender list in
some cases.

I have several lists and users that I get mail I want from but most mail
from them go straight into the junk e-mail folder instead of being ignored
by outlook as they should. Same applies to some people on my contact list,
i've set the
junk mail filter to ignore email from people on my contact list but it
doesn't help.

It appears that certain words and/or short messages triggers the junk mail
filter but then it bypasses the "ignore people on my contact list" and "safe
sender list" setting.

It's Outlook 2003 En. all service packs and patches collecting e-mail from
regular POP 3 mail server.

What to do ?

 

[Brian Tillman]

I find that the Outlook 2003 Junk Mail filter ignores my Safe Sender
list in some cases.

Have you applied all service packs?

 

[Guest]

Yes - that's why i wrote : "It's Outlook 2003 En. all service packs and
patches collecting e-mail from regular POP 3 mail server."

And it's been this way from day one through service packs and patches.

I am hoping for an answer to my problem and service packs won't fix this.