Junk Mail box moved itself

  • Thread starter Thread starter Kimi
  • Start date Start date
K

Kimi

My Junk Email box moved itself as a sub folder to the Deleted Items folder.
If I try to move it, I get an error that says this folder can't be moved. I
am also afraid to empty the Deleted Items folder in fear that the Junk mail
box will be deleted as well. Any suggestions?
 
Kimi said:
My Junk Email box moved itself as a sub folder to the Deleted Items
folder. If I try to move it, I get an error that says this folder
can't be moved. I am also afraid to empty the Deleted Items folder
in fear that the Junk mail box will be deleted as well. Any
suggestions?
Click to expand...

Try starting Outlook once with the /resetfolders command switch.
 
Kimi said:
How do you do that?
Click to expand...

With Outlook closed, click Start, then Run. Enter:

outlook.exe /resetfolders

in the Open field. Click OK. Make sure you include the space before the
slash.
 
I tried to reset, and it didn't work. I tried to re-create the Junk E-mail
but it doesn't have the same functionality as the original. Any suggestions?
 
Kimi said:
I tried to reset, and it didn't work. I tried to re-create the Junk
E-mail but it doesn't have the same functionality as the original.
Any suggestions?
Click to expand...

Are your folders in a PST or on an Exchange server?
 
OK, now the junk mail box has been deleted. Is there a way to re-create it
so it works the way the original one did? Should I just reinstall my Outlook?
 
Kimi said:
OK, now the junk mail box has been deleted. Is there a way to
re-create it so it works the way the original one did? Should I just
reinstall my Outlook?
Click to expand...

And the /resetfolders command switch doesn't fix that?
 
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