jpeg attachments in hotmail fail to save

[Guest]

when i right click and save an image attachments from hotmail in jpeg format.
it fails to save the image properly the file saves but will not display in
any application including photoshop. which gives the error "unknown jpeg
marker type".

I have deleted the internet files cache and the right click save as jpeg
works on all other websites i have tried just not the hotmail image display.

the images will save fine if bmp format is selected.

the same attachments do work when saved from outlook.

anyone got any ideas?

Steve

 

[Jan Il]

Hi Steve

Try the following and see if it helps:

Cannot save images in proper format

Click Start/Run and type this command to fix the 'Content Type' settings:

regsvr32 /i mshtml.dll
(and/or)
regsvr32 /i shimgvw.dll (for WinXP)

or..

"Cannot Open the File: MkMSITStore:C:\Windows\Help\Windows.chm" Error
Message Appears When Opening Help
http://support.microsoft.com/kb/312456 (for WinXP use regsvr32 instead of
regsvr) and
http://www.microsoft.com/windows98/downloads/contents/WUCritical/q811630/default.asp regsvr32 hhctrl.ocx regsvr32 itssIf still no joy, try the following...Another possibility is that you have checked Do not save encrypted pages todisk on the Advanced tab of Tools | Options, and the picture is on a pagereached by a secure https:// connection.and………Why IE will only let you save as BMPhttp://weblogs.asp.net/jeffdav/archive/2003/12/08/53607.aspx260650 - Internet Explorer Does Not Save Graphics Files in the Proper Formathttp://support.microsoft.com/default.aspx?scid=kb;en-us;260650810978 - Internet Explorer Saves Images As Bitmapshttp://support.microsoft.com/default.aspx?scid=810978Internet Explorer Saves Images As Bitmaps (.bmp Files)http://support.microsoft.com/default.aspx?scid=kb;en-us;810978Right-Clicking, Selecting 'Save Picture As' Does Not Save Image with CorrectExtensionhttp://support.microsoft.com/default.aspx?scid=kb;EN-US;250747Hope this helps Jan MS MVP - IE/OESmiles are meant to be shared,that's why they're so contagious.Replies are posted only to the newsgroup for the benefit or other readers.How to make a good newsgroup post:http://www.dts-l.org/goodpost.htm> when i right click and save an image attachments from hotmail in jpegformat.> it fails to save the image properly the file saves but will not display in> any application including photoshop. which gives the error "unknown jpeg> marker type".>> I have deleted the internet files cache and the right click save as jpeg> works on all other websites i have tried just not the Hotmail imagedisplay.>> the images will save fine if bmp format is selected.>> the same attachments do work when saved from outlook.>> anyone got any ideas?>> Steve

 

[Guest]

Hi Jan,

I tried the reset of the content type for xp without any joy.
I checked to see if the excrypted pages was set and it isnt.

the weird thing is opera can and does download the jpegs ok.

the rest of the links seem to be the ones i have already found about only
being able to save bmps. from all that I have read, this problem is that only
..bmp appears on the list of "save as".

My problem alas is that .JPG does appear and allows u to save. it looks the
correct file size on the disk, but will not display in windows image viewer
or even photoshop. media viewer says "preview unavailable" and PS says there
is a bad jpeg marker type in the file. (it will however download perfectly as
a .bmp file from the same save as option)

It appears to be localised to my IE6 and Hotmail jpeg attachments as all
other jpg web images i have tried allow me to download and view them without
problem.

this is a strange problem.

Steve

 

[Jan Il]

Hi Steve

Indeed, this does sound a bit strange. Have you tired resetting the image
association for the jpeg's? You have not mentioned the version of Windows
you are using, so I'll have to guess a bit:

XP users can use the following command to restore default
graphics file associations:

regsvr32 /i shimgvw.dll

or...

To restore the default file association, go to
http://www.dougknox.com/xp/file_assoc.htm
Download, unzip and merge the REG file, "JPE/JPG/JPEG Association Fix"
Some image/graphics programs will change file associations.

also...

Courtesy of Doug Knox -

Windows XP File Association Fixes
http://www.dougknox.com/xp/file_assoc.htm
Copyright 2003 - Doug Knox

Hope this helps

Jan
MS MVP - IE/OE
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm