Cant save/see files as gifs or jpegs, only bitmap???

G

Guest

when i go to a website with a gif image or a jpeg picture on it and right
click to save it, the only option to save as is bitmap it wont allow me to
save anything as jpeg or gif. i recently formatted and got all the updates,
and it was working fine for a couple days then all the sudden this started
happening. anyone know how to fix this? thanks for the help
 
G

Guest

Hello PA Bear et al:

I have the same exact promblem. I have tried this and three other fixes
suggested in the KB. No matter what i do, i can only save to bmp. But i am
given the option to email the graphic as a jpg. like the other user, this
only happened a few weeks ago. all was fine before that. Xp SP2, all
updates, other graphic programs include irfanview 3.95, Photoshop elements 3.
Adaware and Spybot protection measures loaded. Thanks!
 
P

PA Bear

You may have a corrupted (damaged) Cache. Logged on as Administrator,
delete C:\Documents and Settings\username\Local Settings\*Temporary Internet
Files* <=this folder and reboot.
this only happened a few weeks ago.

The corruption may be caused by hijackware.

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
 
G

Guest

I FIXED IT!!! Before I saw your reply, i saw a post about using CCleaner.
http://www.ccleaner.com/ I ran it and all is well. the post said that
CCleaner does a much better job of cleaning the TIF that windows.

i will also check for spyware

THANKS for your help!
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top