Java update has put a CARBONITE backup on my computer. HELP PLEAS

S

swellmel

My pc (WIN XP) did a Java program update and now I find a Carbonite setup
icon on my desktop without my permission. I do not want Carbonite. If I just
delete the Carbonite icon, it tells me that it will not delete the program,
only the icon shortcut. I cannot find Carbonite in my add/remove programs
list to remove it.
I ran Search for Carbonite and it came up with 5 carbonite files or folder
items including prefetch.
If I only delete the desktop icon, will that leave a bunch of junk Carbonite
files in my computer???
Should I delete the icon and then run search and delete all the Carbonite
files and folders?
How can I totally get rid of this intrusive unwanted program and keep my
computer clean of it??? I appreciate any suggestions and help. Thank you.
 
A

Andrew E.

Delete the search results folders,also make sure search included the option
to search for hidden files/folders.You also might try run,type: %Temp%
delete all,return to run,type: C:\WINDOWS\Temp Delete all,a couple will not
delete.Finally,open regedit,expand HKEY_LOCAL_MACHINE\software,locate
the java unwanted by expanding its main folder,expand: HKEY_LOCAL_USER
software,do the same...
 
S

swellmel

Thanks Andrew. I am not a very tech guy and am afraid to go into the registry
so I may not do ALL that you suggest. But i'm sure i can do most of it
without a mishap. Appreciate your help. Thank You, Andrew
 
J

Jose

Thanks Andrew. I am not a very tech guy and am afraid to go into the registry
so I may not do ALL that you suggest. But i'm sure i can do most of it
without a mishap. Appreciate your help. Thank You, Andrew

I have not seen that feature yet, but will look out for it!

I checked on how to completely remove Carbonite (their way) so this
may help you out.

http://cp-carbonite.kb.net/al/12/4/article.aspx?aid=1204&tab=faq&bt=4&r=0.5784385

Sounds like it would work, but I don't have this issue to test it.
 
V

VanguardLH

randwill said:
swellmel wrote ...

I can't tell you how to get rid of it, but this is a 'teachable moment' that
will help you in the future.

That Java update does ask you if you want to add Caronite. As I remember it,
you have to uncheck the "Yes" box which gives it permission to install.

Lots of installation programs of free software come with this tricky bit of
business so pay close attention to all the windows that open during the
install process before clicking 'Next'.

To wit and in addition to randwill's statements, you often must select
to perform a custom installation to get at the options to DESELECT
installing the fluff crap that was included inside the installation
program. The standard or easy install will not show you those options
to eliminate the fluffware.

When installing ANY software, select to perform a custom installation if
available. Then be sure to actually read the install screen's rather
than merely clicking through them as fast as possible. That is, do NOT
perform a deliberatley blinded custom install.

Sometimes this fluffware is listed separately in the Add/Remove Programs
applet. If not, you have to uninstall the entire software package - and
*hope* that its uninstall will also yank out the fluffware (often it
does not).

Remember that the software is delivered with the vendor's intentions
regarding its use, not yours. You are asking to use their software.
They choose what they deliver to you. Sometimes you can choose just
what they deliver to you. Unlike getting a package from the postman
that you accept and then open inside your house to find out a secondary
package opens that spews moths into your house, you can inspect most
[non-malware] installation software as it is being delivered.

You might also start considering the use of logging software to watch
your installations rather than relying solely on the MSI (Microsoft
Software Installer) provided within Windows, assuming it even gets used,
to track what software gets installed and what changes the installation
made to your host. Zsoft has their Uninstaller program. You run it to
take a snapshot of your host before an installation, do the install, and
then take another snapshot afterward to compare to the first one to see
what is different on your host after the installation. You can then use
Add/Remove Programs to remove the software, if an entry is available,
and then follow with Zsoft's Uninstaller to do further cleanup of
remnants (files and registry entries) often left behind by the normal
uninstallation. You could first do a trial of the software inside a
virtual machine (and then revert the VM back to its prior state to get
rid of it), like with VirtualPC or VMWare Server (both free), before
installing on your "production" host. Test the installation and
operation of the software inside a VM before committing it to your own
host. Or use something like Returnil to do the install and then, if you
don't want the software, do a reboot to get rid of any changes (not
useful if the install demands a reboot which ends up wiping itself away
if Returnil was made active before starting the install). I use
Returnil to get rid of game demos. Any that demand a reboot to complete
their install are trying to install something low-level (driver,
kernel-mode copy protection, shoving an interceptor into the file I/O
API, adding an auto-start program, or such) that isn't actually required
for the game itself to play, I don't want that crap, so its enforced
reboot gets rid of that demo and I'm clean again to go find a less rude
game demo.

Just because you want the software doesn't mean you want everything they
stick in their installation program.
 
V

VanguardLH

swellmel said:
My pc (WIN XP) did a Java program update and now I find a Carbonite setup
icon on my desktop without my permission. I do not want Carbonite. If I just
delete the Carbonite icon, it tells me that it will not delete the program,
only the icon shortcut. I cannot find Carbonite in my add/remove programs
list to remove it.
I ran Search for Carbonite and it came up with 5 carbonite files or folder
items including prefetch.
If I only delete the desktop icon, will that leave a bunch of junk Carbonite
files in my computer???
Should I delete the icon and then run search and delete all the Carbonite
files and folders?
How can I totally get rid of this intrusive unwanted program and keep my
computer clean of it??? I appreciate any suggestions and help. Thank you.

I did a test installation of Sun's JRE 6u15 in a virtual machine.
During its install, there was no option for a custom install procedure
where I could, for example, deselect the inclusion of the Carbonite by
default. When the installation completed, there was no Carbonite
software installed in my virtual machine. I tested with both their
online and offline installations (i.e., where I download and run their
small installer or where I download the complete installer program and
run that). For their online installer, I got prompted about including
the MSN Toolbar (which was enabled by default) in their JRE's
installation. For their offline installer, there was no prompt about
installing any ancilliary fluffware (and there was no MSN Toolbar after
the JRE installation completed). In both cases, there was no Carbonite
software installed on my virtual host.

They did include an install of the MSN Toolbar by default (in the online
installer). That the install of this fluffware is selected by /default/
qualifies Sun's JRE as *adware*. To not qualify as adware, this
ancilliary software must be DESELECTED by default in the installation of
the parent program (Sun's JRE). Because this fluffware is enabled by
default, I have alerted Softpedia.com to update their status of Sun's
JRE from "freeware" to "adware" in accordance to their stance regarding
other programs that include fluffware by *default* (see their policy at
http://www.softpedia.com/user/licensing_adware.shtml).

Perhaps Sun is cycling through different fluffware programs to include -
and do so by *default* (which makes their product as adware) - and why I
saw MSN Toolbar instead of Carbonite. In any case, Sun has devolved
into enabling this fluffware by default so Sun has devolved into
spamming for other vendors and degenerating their product from freeware
to adware status. Any such unrelated or unnecessary software included
in a program's installation should be DISABLED by default.
 
F

Frog

Andrew,

Please let me know if I am out of line by including one of my questions
in this thread. I included it here only because it relates to your
response included in this thread.

My question has to do with deleting items from the C:\WINDOWS\Temp
folder. Does the operating system ever uses old Temp files for any
reason, or is it always or sometimes ok to delete Temp files and/or
folders? I found, as I followed your instructions, that I have files in
the C:\WINDOWS\Temp folder that dated back to the day I purchased my
computer---as far as I know, this folder has never had it's contents
removed. Are there other such Temp folders someplace on my system that
should routinely be cleaned? I do delete all of the items found in the
Run>%temp% listing and those found in a Disk Cleanup. Also, I know that
I should make sure to restart my computer before deleting temp
files/folders...particularly after adding or modifying software on my
system.

Thanks for any words sent my way on this subject.

Frog
 
S

swellmel

(Thanks all for trying to educate me, its appreciated). But i really am
looking for an laymans way to clean it all out without getting too deep into
the OS. I'm scared i'll screw it up. I'm 83 yrs old and not a tech guy.
My answer to some of you folks is that I installed it apparently accidently.
I screwed up LOL. I Did not notice any button to uncheck, as some have
pointed out to me. You have all been so helpful.

Can anyone suggest a program (on a trial, i hope) that would help me to
clean out the existing junk of several programs that I have tried and deleted
over the years? I bought this Dell pc in 2003 and it still seems to work just
fine but i wish to try to keep it real clean of garbage.
Again, my thanks for answering. You are so generous with your time and
knowledge
 
K

Ken Blake, MVP

My question has to do with deleting items from the C:\WINDOWS\Temp
folder. Does the operating system ever uses old Temp files for any
reason,

No.


or is it always or sometimes ok to delete Temp files and/or
folders?


It's always OK.

Also, I know that
I should make sure to restart my computer before deleting temp
files/folders...


No, that's not necessary.

particularly after adding or modifying software on my
system.



Note that there are some program installations which work in two
steps. The first step concludes by writing temporary files and
rebooting. The second step starts automatically after rebooting and
needs to find those files there (and then deletes them when it's
done).

Other than doing it automatically when rebooting (that would interfere
with installations like the kind I described), it's always safe to
delete the contents of the temp folder. Because it's safe to delete
any temp files that aren't open and in use by an application, and
since Windows won't let you delete open files, it's safe to (try to)
delete them at any time. If any fail to delete because they're open,
they'll either be deleted automatically when the app using them
closes, or you'll get them the next time you delete manually.

Some people may suggest that you reboot before deleting anything, but
that's not necessary, for the reason described above (on the other
hand, it doesn't hurt to do it).
 
S

swellmel

Andrew!!! I followed your directions and I think i got rid of most all of
Carbonite. I evev went into the rewgistry as you instruced. You made it clear
and easy. MANY THX TO YOU AND EVERYONE
 
F

Frog

Ken,
Thanks for your quick response--you gave me the answers I was seeking.
I believe I should be able to find any other Temp Folders/Files (if they
exist on my system) by performing a Search.
Frog
 
M

MowGreen

VanguardLH said:
I did a test installation of Sun's JRE 6u15 in a virtual machine.
During its install, there was no option for a custom install procedure
where I could, for example, deselect the inclusion of the Carbonite by
default. When the installation completed, there was no Carbonite
software installed in my virtual machine. I tested with both their
online and offline installations (i.e., where I download and run their
small installer or where I download the complete installer program and
run that). For their online installer, I got prompted about including
the MSN Toolbar (which was enabled by default) in their JRE's
installation. For their offline installer, there was no prompt about
installing any ancilliary fluffware (and there was no MSN Toolbar after
the JRE installation completed). In both cases, there was no Carbonite
software installed on my virtual host.

They did include an install of the MSN Toolbar by default (in the online
installer). That the install of this fluffware is selected by /default/
qualifies Sun's JRE as *adware*. To not qualify as adware, this
ancilliary software must be DESELECTED by default in the installation of
the parent program (Sun's JRE). Because this fluffware is enabled by
default, I have alerted Softpedia.com to update their status of Sun's
JRE from "freeware" to "adware" in accordance to their stance regarding
other programs that include fluffware by *default* (see their policy at
http://www.softpedia.com/user/licensing_adware.shtml).

Perhaps Sun is cycling through different fluffware programs to include -
and do so by *default* (which makes their product as adware) - and why I
saw MSN Toolbar instead of Carbonite. In any case, Sun has devolved
into enabling this fluffware by default so Sun has devolved into
spamming for other vendors and degenerating their product from freeware
to adware status. Any such unrelated or unnecessary software included
in a program's installation should be DISABLED by default.


I fully agree and have started a campaign against any ISV pushing out
SECURITY UPDATES that includes non-security content:


Hey, Software "Vendors", Stop installing CRAP with your security updates
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1564


BAN the check !!! SECURITY UPDATES should have NO OTHER CONTENT other
than SECURITY CONTENT !!!



MowGreen
===============
*-343-* FDNY
Never Forgotten
===============
 
P

PA Bear [MS-MVP]

More on this abhorrent "foistware" => http://isc.sans.org/diary.html?storyid=6916

<QP>
Several readers wrote in about the java update.

Their concerns included the fact that there is always a pre-checked
piggyback application when you download java from SUN. I was offered
Microsoft's bling tool bar for IE. Others were offered Carbonite
Online Backup.

The fact that updates usually modifies your current configuration so
if you have your check for updates set to daily you may find has been
modified to once a month after the update.

You may find the java tray icon is enabled even if you have disabled
it in the past.

So after you update check your configuration and if you don't want the
pre-checked software uncheck the check box.
</QP>
 
L

Leythos

My pc (WIN XP) did a Java program update and now I find a Carbonite setup
icon on my desktop without my permission.

Actually, YOU APPROVED IT by just clicking next to everything put in
front of you.
 
S

sgopus

I'm sure the reason for this, is financial! they get paid to promote someones
software.
 
B

Bo

sgopus said:
I'm sure the reason for this, is financial! they get paid to promote someones
software.

Reeeeeeeeeeeeeeeeeally? I bet you're the only person who ever figured
that out!
 
T

Twayne

swellmel said:
My pc (WIN XP) did a Java program update and now I find a Carbonite
setup icon on my desktop without my permission. I do not want
Carbonite. If I just delete the Carbonite icon, it tells me that it
will not delete the program, only the icon shortcut. I cannot find
Carbonite in my add/remove programs list to remove it.
I ran Search for Carbonite and it came up with 5 carbonite files or
folder items including prefetch.
If I only delete the desktop icon, will that leave a bunch of junk
Carbonite files in my computer???
Should I delete the icon and then run search and delete all the
Carbonite files and folders?
How can I totally get rid of this intrusive unwanted program and keep
my computer clean of it??? I appreciate any suggestions and help.
Thank you.


It was not done without your permission. You didn't read the opening
screen of the java update. It's pretty clearly stated there along with
what to do if you don't want it. It IS a stupid move on Java's part
because others will be caught the same way you were.

You're too lazy with your updates; you were indeed given the chance to
refuse that download. You just didn't bother to read the screen; it was
right there in front of you. Unfortunately it was stupidly defaulted to
be downloaded, sort of a forced optin for dummies like you who don't
bother to read anything.

To get rid of it, go to the site and get the removal instructions if you
can't figure it out on your own.
As for keeping it "off" your computer, quit giving it permission to
download it to you. READ the screen. You did indeed have the option of
not accepting it; twice.

Yes, just deleting the desktop icon will leave the program installed,
but unable to be called by clicking that icon of course. But it won't
leave "junk" behind; it'll leave the installed program behind.
Do NOT just delete all the files & folers; that WILL leave you with a
lot of junk! You need to properly uninstall it. Deleting any of its
files may cause it to be impossible of removing without first
reinstalling it again; people do that all the time.

HTH,

Twayne`
 
V

VanguardLH

sgopus said:
I'm sure the reason for this, is financial! they get paid to promote someones
software.

Which is why they are then labelled as a proliferator of adware. When
Softpedia changed their classification of Comodo's firewall suite from
freeware to adware, Comodo complained but Softpedia stuck to their guns
regarding their definition of adware. Comodo refused to change their
install-time options to DESELECT the fluffware (the Ask Toolbar).
Instead Comodo requested Softpedia to remove Comodo's product from
Softpedia's listing. Softpedia courteousy complied. They probably
didn't have to except that Comodo threatened them with a lawsuit and it
was much easier to dump the Comodo listing than fight their stance.
After all, it wasn't like Softpedia gets paid by Comodo to advertise
their products.

http://news.softpedia.com/news/Comodo-Software-Removed-From-Softpedia-110169.shtml

Yes, the products are free but Sun and Comodo both have commercial
enterprises that generate revenue. Free products should be considered a
sales expense (for marketing purposes since they are to lure a
percentage of those users into being paid customers). It is NOT like
there is no commercial revenue coming into those companies. These are
NOT altruistic ventures attempting to survive their presence to
compensate for the expenses of providing the software and a web site
(but which still does not excuse a "freeware" product from being
labelled correctly as "adware").

If the survival of Sun's free Jave Runtime depends on their kick-backs
from 3rd party vendors for inclusion during the install of Sun's
products then perhaps we should prepare for the demise of Sun if they
are so financially constrained as to require this revenue source.
 

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