Beth said:
I have AVG Anti-virus and it detected six java/byteverify viruses and
two Trojan bispy viruses( A and B). I have searched on-line to get a
fix but
everything I have tried hasn't worked. Need some advice. I'm not even
sure
how these viruses are effecting my system. I have had alot of lag
when playing games that I didn't have before. Not sure if lag problem
is related
to the viruses or not. Your replies would be a great help. Thank you.
Beth
Why can't AVG delete the virus? You need to do all scans in Safe Mode
with updated tools. Start with TrendMicro's Sysclean, as follows:
TrendMicro's Sysclean is an extensive antivirus tool which has the
advantage of not needing to be installed. It requires two parts - the
scanning engine and the virus pattern files.
1. Create a new folder on your Desktop or the C: drive named something
useful like "Sysclean".
2. Go here and download the two parts of the program to that folder:
http://www.trendmicro.com/download/dcs.asp - Sysclean
http://www.trendmicro.com/download/pattern.asp - virus pattern files
The pattern files will be zipped - extract them with your unzipper (like
WinZip) or if you have XP, you can just open the folder. You need to
put the extracted files in the Sysclean folder you made.
3. Restart your computer in Safe Mode. Get into Safe Mode by repeatedly
tapping the F8 key as the computer is starting up to get to the proper
menu.
4. Go to the Sysclean folder you made and double-click on sysclean.com.
Start the scan. After the scan is finished, look at the log. You may
need to make a note of where any viruses were found if they were not
able to be removed so you can manually delete them.
Then make sure your AVG is the most recent version and has the most
recent virus definitions. Scan with it again in Safe Mode.
Malke
