iTunes kills DVD/CD-ROMS

[Frank]

Every time iTunes is installed it kills both of my DVD/CD-ROMS drives in
RTM x86. There are yellow marks on them in device manager.
Uninstall/reinstall does not work. I've had this problem and reported it
since RC1 x86!
Anybody else had this problem?
THX
Frank

 

[Chad Harris]

I have never had it with several builds of Vista through so called RTM. I
mean as far as I know it's the build Jim Allchin is so exhuberantly blogging
about--does freedom from MSFT enter into this dynamic?

1) What do you do to fix it? If it kills all of your DVD or CD ability how
do you get it back? Do you system restore to before you installed Itunes?
I know what Itunes is--it's part of that thing that the release of Zune
really gave a boost to in early November beyond anything Steve Jobs could
have imagined as an add campaign.

2) The vast majority of the time although there are a few other causes all
chronicled in so called MSKBs (not many written by the lazy Redmondistas for
Vista are there--they want the money for the OS but they don't want to write
MSKBs on all the glitches they escrowed and RTMd) some software has
deposited upper or lower filter values in your registry. I'm not aware
though of anyone reporting that Itunes does it.

I see those filter values on peoples' machines often when they can't get the
DVD or CD to play, write, start, or shutdown--any or all of the above.

It's described in this article (they haven't gotten around to taking the
Beta 2 off the title and putting RTM on it have they?) or better still they
could name it "whatevah we done shipped as an OS before or in da futcha at
Redmond"

CD-ROM drive or DVD-ROM drive appears to be missing after you install
Windows XP or Windows Vista Beta 2
http://support.microsoft.com/default.aspx?scid=kb;EN-US;320553

I am not aware of a scientific population of boxes studied where the side
effect of installing Itunes puts those filter values in or otherwise
interferes with CD/DVD functionality, but since you don't install Itunes
that often, and since Itunes isn't updated that often, then if the filter
values are there, it only takes seconds to delete them off your box.

Good luck,

CH

Let's focus on exactly who is and who isn't participating in sending people
to Iraq and if every single household is not willing to do that, and waste
time and lives, let's get the hell out now. Every day that this is
posponed is indicative of a stupid and indifferent people who refuse to let
their so called non-oversight practicing bribe taking self-indulgent
leadership all of whom don't have skin in the game in Iraq run their
treasure and country's lives and families right into the ground. If I were
a terrorist watching the spectacle of this stupidity, I'd be ecstatic.

 

[Andre Da Costa[ActiveWin]]

Open Device Manager and try updating/reinstall the drivers for your optical
drives and it should come back.

 

[Lazius]

(not many written by the lazy Redmondistas for Vista are there--they want
the money for the OS but they don't want to write MSKBs on all the
glitches they escrowed and RTMd)

On what do you base this statement? It just RTM'd and only for known issues
MS can publish reports. And, yes, publishing KBs takes time as published
content needs to be reviewed
So if you want to see KBs, you better shut it and start reporting issues you
see, kid.

Oh, I forgot: it's MS and MS is baaaaad (grunt grunt)...

 

[Chad Harris]

Lazius Da Big Rant Greek Domain asked some questions ( and made the usual
simplistic knee jerk interpretation that all people who offer constructive
criticism of MSFT or Vista or Office are saying they are bad and he added
his own cute grunts.

Psst Lazius Da Big Greek Rant--got news for you. A common demonimator of
most MSFT haters is that they do rant, and often but certainlynot always
have a superficial grasp of Windows and MSFT. There are some great
developer and other critiques in r comments on MSDN and Technet blogs.

He opined that "MS is baaaadd" and grunted x 2. What are the reasons you
opinned that and then grunted? I try to butress all my statements with
specifics so I'm sure yours will follow.

Lazius on the cutting edge of MSFT watching informed us that Vista just
RTM'd. Noted. It's been in play for over 6 years and the Beta ran since
July 2005. Beta 2 is months old and that's the latest MSKB name.

As to the premise that publishing KBs takes time--not much and the same
issues have been in Vista more or less that didn't get fixed and they
refused to fix since July of 2005. It's now November of 2006. That's about
16 months.

Technet and MSDN are Vista information depleted sites. The MSKBs are sparse
when one puts Vista in the search. One is going to have to resort to books
that are 3rd party like Ed Bott's to obtain substantive info on Vista and
right now, much of the info on Vista come from non-MSFT blogs although to
give them credit they deserve the softies are blogging actively on MSDN and
technet blogs.

I don't have a clue what you mean that "only for known issues lol can MSFT
publish reports 'cause they been done knowin a whole hive load of issues for
over a year that they done nothin about.

You asked what I based the MSKB deficit on and the deficit of substantive
articles on and implied why I might have said many times that the Vista
Product Guide is written on third grade level as a very superficial
cheerleading document.

It's because I read all of them, and I think System Restore and Win RE
deserve more than a one to two sentence notification that they exist which
is all that's on MSFT sites now. Same with SFC in Vista.

And Ranting Lazius' contribution to the proposed nexus between Ipods and
some non-specified malfunction of CD/DVD drives from Frank remember him--the
OP was missing. Is it in a Ranting Lazius post to follow?

CH

 

[Frank]

Open Device Manager and try updating/reinstall the drivers for your optical
drives and it should come back.

Hey Andre, that's the very first thing I tried. No go. The only thing
that works is uninstalling iTunes, which is no big loss for me.
Frank

 

[Andre Da Costa[ActiveWin]]

Most be some compatibility issue.

 

[Frank]

Most be some compatibility issue.

Yeah for sure. Just wondering if anyone else is having the same problem?
THX
Frank

 

[John Barnes]

Some times this can be caused by the program installing high and/or low
filters. You can check in device manager. The only way I know to resolve
it has been to remove the filters in the registry. Obviously you do not
make any such changes without making a backup of the key you are changing,
setting a restore point and checking all of your cd programs thoroughly
after making the changes.

 

[Colin Barnhorst]

What are the folks at Apple saying about iTunes and Vista compat? Pehaps
they aren't ready yet.

 

[Donald L McDaniel]

Yeah for sure. Just wondering if anyone else is having the same problem?
THX
Frank

I had a problem with this when I first installed an older version of
iTunes/Windows on RC1, but removing the "Upper Filters" key (or was it
the "Lower Filters" key? -- Anyway, it was one or the other, or maybe
both) in the Registry seemed to clear it up. Since then, Apple has
released at least 2 builds of iTunes/Windows, and the problem did not
repeat with RC2 or the RC2 Refresh.

Donald L McDaniel
Please reply to the original thread and newsgroup
---------------------------------------------------

 

[Chad Harris]

Frank when this happens are the filter values either upper or lower or both
present per the KB I linked?

CH

 

[Chad Harris]

Colin-

I don't think anything in particular that I've seen with an exception in one
area.--Aero conflicts but I've not seen these myself. I have a great time
with the Nano and so I have been all over everything tips, etc. that is
available from the Apple site.

What I have seen widely including from Paul Thurrott but all over the place
are reports of Itunes crashing Aero. I have had I tunes on several builds
of Vista including RTM with Aero Glass, and Aero whichever and flip 3D
working very well with no problems at all either with Aero or with using the
optical drives. I have been burning a number of isos with it.

Here are some examples of the aero Itunes conflict being reported that I am
not seeing:

http://forums.macrumors.com/showthread.php?t=210520

www.winsupersite.com/reviews/winvista_beta2_04.asp

I also see reports of Vista installed on Macs, but I thought that the new
bios in Macs wouldn't support Vista because of a decision MSFT made or maybe
I should say Vista wouldn't support running on a Mac yet here it is:

Vista Installed on an Intel Mac
www.appleinsider.com/article.php?id=1665 - 54k

CH

 

[Colin Barnhorst]

Yes, as I recall iTunes is one of those programs that causes Aero to turn
Glass off in order to "protect the user experience." I assume any of the
other themes would also turn off Glass too. Apparently if it didn't the
resulting screen would be disturbing. In any case, it is a Glass thing and
not really Aero.

Another program that I know of that causes the system to turn off Glass is
Virtual PC 2004. VPC 2007 corrects that. Did I read somewhere that it is
how a program uses DirectX that causes the disabling of desktop composition?

Colin-

I don't think anything in particular that I've seen with an exception in
one area.--Aero conflicts but I've not seen these myself. I have a great
time with the Nano and so I have been all over everything tips, etc. that
is available from the Apple site.

What I have seen widely including from Paul Thurrott but all over the
place are reports of Itunes crashing Aero. I have had I tunes on several
builds of Vista including RTM with Aero Glass, and Aero whichever and flip
3D working very well with no problems at all either with Aero or with
using the optical drives. I have been burning a number of isos with it.

Here are some examples of the aero Itunes conflict being reported that I
am not seeing:

http://forums.macrumors.com/showthread.php?t=210520

www.winsupersite.com/reviews/winvista_beta2_04.asp

I also see reports of Vista installed on Macs, but I thought that the new
bios in Macs wouldn't support Vista because of a decision MSFT made or
maybe I should say Vista wouldn't support running on a Mac yet here it is:

Vista Installed on an Intel Mac
www.appleinsider.com/article.php?id=1665 - 54k

CH

What are the folks at Apple saying about iTunes and Vista compat? Pehaps
they aren't ready yet.

Andre Da Costa[ActiveWin] wrote:
Most be some compatibility issue.

Yeah for sure. Just wondering if anyone else is having the same problem?
THX
Frank

 

[Frank]

Frank when this happens are the filter values either upper or lower or
both present per the KB I linked?

CH

Chad, I've uninstalled iTunes from this machine. One note of importance;
it works just fine on my laptop (no areo-just basic) and on my other,
triple boot machine (no areo either)with Vista x64 & x86 & XP Pro 64
Edition installed.
When I have time, I'll reinstall it and spend some time with it. But as
I said, no big loss to me.
If I do come to any definitive conclusions, I'll be sure and post my
findings.
THX
Frank

 

[Chad Harris]

Frank far and away in the remote chance Itunes is operative in impacting
this (you haven' said explicitly what the problem is with the optical drive
precisely) are the filter values problem I and John Barnes allueded to.

Percentage wise they are extremely high as causes on the list installed by
other software in the equation from time to time. You can also ck out the
other MSKBs that are more rarely in play when there is interference with
optical drive operation, with more narrow sets of circumstances:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;320553

http://support.microsoft.com/default.aspx?scid=kb;en-us;321640

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

http://support.microsoft.com/kb/316529/

CH

"Um ah Dr. Rice and I are looking forward to looking forward."

Exact Quote