Dropped CD/DVD-ROM drives

R

rroch

Auto update installs KB936181 properly, but everytime it does, my CD/DVD-ROM
units disappear from the drive lineup, and are unusable. I found a fix for
this (a small program that corrects the problem - meant for XP, also works in
Vista), but then the Security update KB936181 wants to reinstall, and knocks
the drives out again if I let it install. Has anyone else had this problem -
is there any solution?
 
M

Mick Murphy

Change your Auto Updates to Notify you when there are updates to be downloaded.

When you see the "bad" one in the list: right-click>hide it.
 
R

rroch

G'Day, Mick, and thanks. I've marked this update as hidden now. My only
concern is that by refusing to install this update, I'm compromising some
aspect of security - a concern I guess I'm going to have to live with. Would
be really nice to know why the conflict, though. Again, thanks for the reply.
 
D

Donald L McDaniel

G'Day, Mick, and thanks. I've marked this update as hidden now. My only
concern is that by refusing to install this update, I'm compromising some
aspect of security - a concern I guess I'm going to have to live with. Would
be really nice to know why the conflict, though. Again, thanks for the reply.

I'd like to know also.
I have the same problem, but it is caused by something else, possibly
unrelated to your problem.

Each time I install Quicktime/iTunes, my CD/DVD drive drops out. I
fix it each time by doing this:

Open regedit to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
and find the key labeled "UpperFilters", then delete it, and log off,
then back on. Your CD/DVD drive should now be back in Windows
Explorer and other places.

However, once I fix it, iTunes becomes broken, and reports that it
cannot burn CDs or DVDs because removing the UpperFilters subkey above
also removes the key to the GearASPI driver, which iTunes apparently
uses in its disk burning. As far as I know, iTunes is the only
program which uses this driver.


Its not that it disappears, so much, but rather, the above key becomes
corrupted. The drive still works (or, at least, the door opens and
closes), but because of the corrupted key (or a wrong value in the
key), Windows fails to show it as being there.


--
Donald L McDaniel

How can so many otherwise very intelligent people screw up
something so simple so badly? If you stick a computer
keyboard in front of most people, they'll suddenly drop
30 points off their IQs. Much like placing a "Pork Barrel"
bill in front of a politician: He'll forget all about
"cooperation" the minute he counts the zeroes before the
decimal point.
 

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