It isn't the router - Malke and jack

[j lunis]

Below is my followup to the thread "can this router be bad?"

Hi
While connected through the Router check the Router's WAN port

configuration make sure that it set correctly as per your ISP. If the
ISP uses a MAC number for authentication make sure that the computer's
MAC is cloned to the MAC entry ( http://www.ezlan.net/broadband.html ).

If No valid external IP is obtained when every thing configured

correctly then you probably need a new Router. I had in the past few of
this specific Routers (it is rather an old model) that stop fetching the
external IP.

Jack (MS, MVP-Networking)

net connection unless the modem is hooked straight to the PC. Turning
on/off the firewall makes no difference. My inclination is to suspect a
bad router. BUT, I am not certain.Well, that appears a waste of money. New router - same problem.
No internet connection unless the modem is connected straight to the PC.
What now?
BTW, also have a laptop connected to the router wirelessly. It can't
access the net either.

 

[Malke]

Below is my followup to the thread "can this router be bad?"

configuration make sure that it set correctly as per your ISP. If the
ISP uses a MAC number for authentication make sure that the computer's
MAC is cloned to the MAC entry ( http://www.ezlan.net/broadband.html ).
correctly then you probably need a new Router. I had in the past few of
this specific Routers (it is rather an old model) that stop fetching the
external IP.
net connection unless the modem is hooked straight to the PC. Turning
on/off the firewall makes no difference. My inclination is to suspect a
bad router. BUT, I am not certain.
Well, that appears a waste of money. New router - same problem.
No internet connection unless the modem is connected straight to the PC.
What now?
BTW, also have a laptop connected to the router wirelessly. It can't
access the net either.

1. You should have stayed in your original thread. Both Jack and I use real
newsreaders so have no problem finding threads.

2. You asked for help in a newsgroup where - amazingly - we can't see your
computer or router, etc. Both Jack and I suggested the most common reasons
for the problem you described. It sounds to me like you have set up your
router(s) incorrectly or perhaps there is an issue with the modem itself.
There is simply no way for someone who can't see your machines and
equipment to guess.

Perhaps Jack will have some other ideas. My last suggestion is that you
contact your ISP and have them check your modem and if it is fine, have a
local computer professional come on-site to diagnose what is really
happening. Not everything can be solved in a newsgroup, sight unseen.

EOT for me.

Malke

 

[Jack \(MVP-Networking\).]

Hi
So you got a new Router?
1. Which One. and how did you configure it?
2. When you are connected directly to the modem and it works, what the IP of
the computer is?
Jack (MS, MVP-Networking)