Connection to Router but not the Internet - Vista


S

Stevie R

I am having problems getting a wireless internet connection for a friend who
has just bought a new laptop with Windows Vista. He connects through a
Netgear, wireless router however the network connection on the laptop shows
as local connection ok however there is limited access due to no internet
connection. The adapter has a router assigned IP address of 192.168.0.3. The
gateway, DNS server and DHCP server address all show the 192.168.0.1. I have
connected to the admin console on the router and the router has been assigned
a public address and DNS address from the ISP (AOL ADSL). I disabled
encryption and mac authentication incase for some reason this would be
causing it but its still the same. He has a desktop PC hard wired to the
router and this connects without any problems. The IPConfig of the adapter is
much the same as the wireless adapter on the laptop with exception of the IP
address which is 192.168.0.2. I can get a connection to the internet if I
hard wire the laptop however when connecting wireless it once again gets a
local intranet connection but no internet. I can ping the local network and
the gateway but nothing beyond the gateway. I have done the usual things in
the way of power cycling the router/modem and disabling/repairing network
connections etc. I recall having the same problem around 2 months ago for
another friend. They were using a cable modem with an Actiontec router. I did
as I did above and even tried 2 different routers with no change. My XP
laptop connects fine.

Any help would be appreciated.

Many Thanks
 
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B

Barb Bowman

1. unbind IPv6
http://digitalmediaphile.wordpress.com/ipv6-how-to-unbind-from-a-nic-in-windows-vista/

2. post the complete text output of ipconfig /all
http://digitalmediaphile.wordpress.com/ipconfig-all-how-to-get-text-output/

I am having problems getting a wireless internet connection for a friend who
has just bought a new laptop with Windows Vista. He connects through a
Netgear, wireless router however the network connection on the laptop shows
as local connection ok however there is limited access due to no internet
connection. The adapter has a router assigned IP address of 192.168.0.3. The
gateway, DNS server and DHCP server address all show the 192.168.0.1. I have
connected to the admin console on the router and the router has been assigned
a public address and DNS address from the ISP (AOL ADSL). I disabled
encryption and mac authentication incase for some reason this would be
causing it but its still the same. He has a desktop PC hard wired to the
router and this connects without any problems. The IPConfig of the adapter is
much the same as the wireless adapter on the laptop with exception of the IP
address which is 192.168.0.2. I can get a connection to the internet if I
hard wire the laptop however when connecting wireless it once again gets a
local intranet connection but no internet. I can ping the local network and
the gateway but nothing beyond the gateway. I have done the usual things in
the way of power cycling the router/modem and disabling/repairing network
connections etc. I recall having the same problem around 2 months ago for
another friend. They were using a cable modem with an Actiontec router. I did
as I did above and even tried 2 different routers with no change. My XP
laptop connects fine.

Any help would be appreciated.

Many Thanks
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
M

matthew Brannan UK

Have exactly the same problem but if I plug in the ethernet cable and then
log on after a few minutes the lap top can then be unplugged and used as a
wireless type? Any suggestions?

Matt
 
M

Marius Farcas

Because you don't have a ping reply from a external ip (like www.google.com)
means that your name resolution is not setup right for your wireless conn.
Use the same name resolution (DNS, WINS, domain, ...).
 
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B

Barb Bowman

1. post the complete text output of ipconfig /all

http://digitalmediaphile.wordpress.com/ipconfig-all-how-to-get-text-output/

2 what router do you have?

Have exactly the same problem but if I plug in the ethernet cable and then
log on after a few minutes the lap top can then be unplugged and used as a
wireless type? Any suggestions?

Matt
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
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