Hi Nancy,
According to your description, I understand that Internet Explorer cannot
only continuously access to websites.
Based on my experience, this issue could be caused by a variety of factors.
To narrow down this issue, please try the following steps:
#1
As Frank suggested, this issue could be caused by some spyware. I know
that have tried Frank's suggestion and it doesn't help on your side.
Moreover, I wonder if you have installed any anti-virus software on your
computer. If yes, please try to use it scan the hard disk to check if
there is any potential virus. If not, we can use Symantec's online Virus &
Security checker to examine your computer's security status:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
Click Go to proceed with a Security Scan and Virus Detection. Please make
a note of the infected files and then delete them.
#2
As Paul mentioned, this issue also may occur if some registry files are
corrupt or damaged. To re-register the files, please refer the steps in KB
281679:
You cannot open a new Internet Explorer window or nothing occurs after you
click a link
http://support.microsoft.com/?id=281679
# 3
This issue also may occur if the drivers for the modem and Network Adapter
are not correctly installed. Let's uninstalled the drivers for the modem
and Network Adapter, and then restarted Windows to reinstall the drivers.
To uninstall them, please refer to the following steps:
1. Click Start\right-click My Computer\Properties\Hardware\Device
Manager\Modems.
2. Right-click the modem\"Uninstall", and confirm.
3. Back to Device Manager, expand Network Adapters, right-click\"Uninstall"
and confirm
4. Close Device Manager and System Properties.
5. Click Start\ Control Panel\Network Connections, right-click\Delete all
the connections there and confirm.
6. Restart your computer, and then reinstall the drivers for Modem and
Network Adapter.
#4
You can take a look at the following article which lists many possible
reasons that my cause this issue. Please try the method in the article to
resolve this problem.
326155 "The Page Cannot Be Displayed" Error Message When You Try to Start
http://support.microsoft.com/?id=326155
If the suggestions don't help, please help us collect more information for
further troubleshooting:
1. What is the operating system installed on your computer?
2. How is it installed, clean installation or upgrade installation?
3. When did this issue first occur, after applying any updates or after
installing some specific software?
4. Does this issue occur in Windows Safe Mode with Networking?
a. Restart the computer.
b. Keep pressing the F8 key until the Windows Startup menu appears.
c. Choose Safe mode with Networking, and press Enter.
d. Start the computer in Safe Mode with Networking.
Note: In Safe Mode, your system display and Desktop will look and perform
differently than in Normal Mode. This is only temporary. To return the
system back to Normal Mode, we can simply restart the computer.
5. Does this issue occur if you use another user account to log on to this
computer?
If anything unclear or you need further assistance, please let me know.
Regards,
Ada Pan
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
