iptray and awtray

[Max]

Win XP Home, SP 3. On shut down, I get two errors: iptray.exe not responding
and then awtray.exe not responding.

What are these and how can I "cure" my PC of these errors?

Thanks in advance.

 

[Malke]

Win XP Home, SP 3. On shut down, I get two errors: iptray.exe not
responding and then awtray.exe not responding.

What are these and how can I "cure" my PC of these errors?

Thanks in advance.

The way to get answers to questions like that is to Google the file names.

A Google search for "iptray.exe" tells me this belongs to Intel Desktop
Utilities. If you're having problems with it, it is safe to disable it.

A Google search for "awtray.exe" tells me it belongs to "AdminWorks Tray
Program from OSA Technologies belonging to AdminWorks Management Suite.
This is an IT management software tool for businesses to manage their
office PCs."

If this is a home computer, it seems unlikely that you would want AdminWorks
running, but it seems to be legitimate.

To manage your Startup:

It is always better to stop programs from starting with Windows from within
the programs themselves, so look in their Options before changing anything
with msconfig - you're just examining things at this stage. If a program
doesn't offer any way to control startup from its Preferences, then use
msconfig to uncheck the box next to its name, Apply and OK out.

Start>Run>msconfig [enter]

This brings up the System Configuration Utility. Look on the Startup tab and
find the probable culprit. Uncheck the box next to its name, Apply and OK
out. You don't need to restart immediately, but the next time you do you'll
get a dialog saying you've used the Utility. Just tick the box that says in
effect, "don't bother me about this again".

Important - Do not use the System Configuration Utility to stop processes.
Instead, use Start>Run>services.msc [enter] and do not stop any services
unless you really, really know what you're doing.

How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560
The free Autoruns program is very useful for managing your Startup -
http://www.microsoft.com/technet/sysinternals/default.mspx - Autoruns

Malke

 

[Brian A.]

Win XP Home, SP 3. On shut down, I get two errors: iptray.exe not responding
and then awtray.exe not responding.

What are these and how can I "cure" my PC of these errors?

Thanks in advance.

If you have Intel Desktop Utilities installed the files may be corrupt,
uninstall via Control Panel > Add/Remove Programs and reinstall either from your
PC's Restore/Recovery disk, Intel's mobo disk or from a file obtained at Intel's
support site for your specific PC/Mobo/Chip.

If you do not have Intel Desktop Utilities installed, do a search in
C:\Program Files for iptray and/or awtray to locate the files. Once located, to
find what/who the file is associated with, Right click on the file > click
Properties in the popup menu > click Version tab.

--

Brian A. Sesko { MS MVP_Windows Desktop User Experience }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://dts-l.com/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[Nepatsfan]

Win XP Home, SP 3. On shut down, I get two errors: iptray.exe not responding
and then awtray.exe not responding.

What are these and how can I "cure" my PC of these errors?

Thanks in advance.

The first thing I'd do would be to uninstall and reinstall Intel Desktop
Utilities.

Those two files you cite are components of a program provided by your
motherboard manufacturer that display things like the temperature, fan speed,
and voltages of your system. Take a look in the notification area next to the
clock. Look for an icon that's associated with the Desktop Utilities program.
Double click on it if you're curious what the program looks like.

Good luck

Nepatsfan