Invalid Program Disk

S

Solomon

My computer crashed. So my step son took it to his friends house and erased
the hard drive. Then he installed WindowsXP Professional SP2. MicroSoft will
not let me download anything, because they say the program is not genuine. Is
there anyway I can get around this.
 
J

John Barnett MVP

The question you need to ask is 'is the copy genuine or not?' If you have
purchased it yourself and installed it hen you know it is genuine. If your
step son installed a copy that his friend gave him, I may well be that his
friends copy is not genuine - it may be a pirated copy.

Assuming your step son's friends' copy is genuine, it still cannot be
installed on two computers, i.e., yours and your step son's friends.
However, that in itself would not throw up a 'not genuine' message.

If the copy is not genuine then the only option is to go out and buy a
genuine copy.


--

--
John Barnett MVP
Associate Expert
Windows Desktop Experience

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org
Web: http://www.silversurferguide.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..
 
P

philo

Solomon said:
My computer crashed. So my step son took it to his friends house and erased
the hard drive. Then he installed WindowsXP Professional SP2. MicroSoft will
not let me download anything, because they say the program is not genuine. Is
there anyway I can get around this.


You need to use the cd that came with the computer...
not one from another machine
 

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