Internet Problem

[Alan C]

I have a pc that will not connect to the internet via dsl. Dial-up
connection works OK. If I connect via dsl by either nic or usb nic I get a
dhcp address and ipconfig shows the correct settings, but cannot load any
web page or ping an external ip address.

I have manually removed pcguard, malware and any obvious firewall. If I
connect to another pc by a crossover cable and set static ip's I can see the
other pc, but it can't see me. Something seems to be blocking outgoing
tcp/ip on everything expect the modem.

Any ideas. Please?
--
-------------------------------------------------------------------------------
This message has been checked for all known viruses.

The information contained in this e-mail and any attachments is confidential
and may be the subject of legal, professional or other privilege. It is
intended for the named addressee only and may not be disclosed to any other
parties without the prior permission of the originator.

 

[Jon Anderson]

If you are using XP, your dial-up and DSL connections may show up as 2
different connections under my network places. I suggest you plug in
your DSL to the nic, view my network places and change the IP setting
to obtain it auto.

This may help...

 

[Alan C]

Jon,

Yes, it's XP home.
I have tried the dsl in both the onboard nic and a usb nic. I have tried
both auto ip and static ip. In all cases it shows as connected, and I seem
to get incoming traffic, but outgoing appears to be blocked.

The reason I tried dial-up was to make sure that the tcp stack and/or
Internet Explorer had not been corrupted. I have even tried un/reinstalling
all networking, but with the same result.

I have run out of ideas.

 

[Malke]

Jon,

Yes, it's XP home.
I have tried the dsl in both the onboard nic and a usb nic. I have
tried
both auto ip and static ip. In all cases it shows as connected, and I
seem to get incoming traffic, but outgoing appears to be blocked.

The reason I tried dial-up was to make sure that the tcp stack and/or
Internet Explorer had not been corrupted. I have even tried
un/reinstalling all networking, but with the same result.

I have run out of ideas.

Some of the malware you had probably damaged system files. First, make
sure your computer is 100% clean.
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Then next try the System File Checker.
Start>Run>sfc /scannow [enter]
Have your XP CD handy.

If SFC doesn't help, do a Repair Install:
http://www.michaelstevenstech.com/XPrepairinstall.htm

Malke