Internet not working

  • Thread starter Water Cooler v2
  • Start date
W

Water Cooler v2

I've been running Windows XP with SP2 over a year and a half. I've had
a DSL broadband Internet connection from Airtel, which had been running
properly until three months ago when one day, I opened the registry
(using regedit) and deleted some entries from

LOCAL_MACHINE\Software\Microsoft\Windows\Run
-- Do --\RunOnce


and

LOCAL_CURRENT_USER\Software\Microsoft\Windows\Run


The reason I did that was to reduce the start up time when Windows
started because a lot of applications loaded on startup to the SysTray
until before that.

Ever since I've done that, I cannot browse the Internet sometimes.
Here's what happens now:

When I start Windows, and then I start my broadband applet, the applet
connects to the Internet correctly, registers my IP and authenticates
my logon. I can even see bytes being recieved and sent. However, when I
use IE or Firefox or Yahoo! Messenger or any other application like
Windows Messenger, they do not connect to the Internet. IE gives me
that 'Cannot find page' page.Yahoo Messenger doesn't report any error
but keeps trying to connect without connecting.

Can someone give me an option other than reinstalling the OS and all
applications. I do not have a copy of the .reg file before I deleted
the entries.
 
T

Ted Zieglar

So what you're saying is that you messed around with things you don't
understand and now you can't connect to the internet.

Use System Restore to go back to the point in time just before you edited
the registry.
 
J

Jon

Water Cooler v2 said:
I've been running Windows XP with SP2 over a year and a half. I've had
a DSL broadband Internet connection from Airtel, which had been running
properly until three months ago when one day, I opened the registry
(using regedit) and deleted some entries from

LOCAL_MACHINE\Software\Microsoft\Windows\Run
-- Do --\RunOnce


and

LOCAL_CURRENT_USER\Software\Microsoft\Windows\Run


The reason I did that was to reduce the start up time when Windows
started because a lot of applications loaded on startup to the SysTray
until before that.

Ever since I've done that, I cannot browse the Internet sometimes.
Here's what happens now:

When I start Windows, and then I start my broadband applet, the applet
connects to the Internet correctly, registers my IP and authenticates
my logon. I can even see bytes being recieved and sent. However, when I
use IE or Firefox or Yahoo! Messenger or any other application like
Windows Messenger, they do not connect to the Internet. IE gives me
that 'Cannot find page' page.Yahoo Messenger doesn't report any error
but keeps trying to connect without connecting.

Can someone give me an option other than reinstalling the OS and all
applications. I do not have a copy of the .reg file before I deleted
the entries.

A system restore is the best option, as has been mentioned.

If you don't have a handy restore point, then may have deleted one of your
firewall startup entries, in which case reinstalling your firewall may do
the trick.

Jon
 
G

Glen

The run keys are just shortcuts. It shouldn't make any difference to your
internet connection. What did you delete? You should have used msconfig and
had a backup. Try system restore, failing that what else did you do to the
computer? You must have done other things as I can't think of anything in
the run keys (shortcuts) that will mess your internet connection.

Do you connect via broadband modem or router? If system restore fails, start
| run | sfc /scannow might get you up and running. Without knowing what you
did its very hard to tell you specifically how to fix it.
 
D

DL

You perhaps would have been better advised to either use the options in the
start up apps to turn off autorun, or if they dont have such to use msconfig
to disable them.

I'm sure next time you mess with the registry you will export the entries
prior to deleting them, so you can recover when it goes wrong
 

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