Internet not working after ME to XP upgrade

[Guest]

Hello,

I upgraded (not fresh install) my home desktop from WinME to WinXP and since
then I am unable to connect to internet. I am connecting via LAN using cable
modem. It has been working fine before upgrade but am unable to connect since
upgrade. Here is my desktop info:

Compaq Presario S5005
Pentinum III 933 MHz
256 RAM
60 Gb Hard drive

My network card is "SMC EZ 10/100 SMC1211TX".

I have checked everything. Network connection is enabled and XP says
working. I am able to get IP address (tried ipconfig). It shows me a valid IP
address. I am unable to do "ipconfig /renew", it syas unable to renew IP
address. I am unable to connect to net via IE. I have checked all IE settings
and everything looks fine.

I have even tried to disable the LAN connection and re-enabled it with no
luck.

Can somebody pl. help me figure out where should I start? How to diagnose
and fix the problem? Any comments, suggestions or pointers will be much
appreciated.

Regards
Shail

 

[Ramesh, MS-MVP]

Shail,

Try running the Network Setup Wizard.

Description of the Network Setup Wizard in Windows XP:
http://support.microsoft.com/?kbid=308522


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Hello,

I upgraded (not fresh install) my home desktop from WinME to WinXP and since
then I am unable to connect to internet. I am connecting via LAN using cable
modem. It has been working fine before upgrade but am unable to connect
since
upgrade. Here is my desktop info:

Compaq Presario S5005
Pentinum III 933 MHz
256 RAM
60 Gb Hard drive

My network card is "SMC EZ 10/100 SMC1211TX".

I have checked everything. Network connection is enabled and XP says
working. I am able to get IP address (tried ipconfig). It shows me a valid
IP
address. I am unable to do "ipconfig /renew", it syas unable to renew IP
address. I am unable to connect to net via IE. I have checked all IE
settings
and everything looks fine.

I have even tried to disable the LAN connection and re-enabled it with no
luck.

Can somebody pl. help me figure out where should I start? How to diagnose
and fix the problem? Any comments, suggestions or pointers will be much
appreciated.

Regards
Shail

 

[Guest]

Thanks Ramesh for your response.

Here is my setup:
Cable connection from wall outlet to cable modem -> ethernet cable to Belkin
wireless router -> ethernet cable to my desktop.

I ran the Network Setup Wizard but the last page showed following:

Cannot Complete the Network Setup Wiard
An error occurred during configuration of the network on this computer.
You can configure your network manually, or you can run the wizard again
with different settings.
To close this wizard, click Finish.

On the "Select a connection method" screen I selected the first option i.e.
"This computer connects directly to the internet. The other computers on my
network connect to the Internet through this computer."

Do you know where can I find more about why the network configuration
failed? I mean where could be more detailed log file?

Your help is very much appreciated.

Thanks
Shail

 

[Ramesh, MS-MVP]

Shaill,

The log file is located here:

%SystemRoot%\nsw.log

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thanks Ramesh for your response.

Here is my setup:
Cable connection from wall outlet to cable modem -> ethernet cable to Belkin
wireless router -> ethernet cable to my desktop.

I ran the Network Setup Wizard but the last page showed following:

Cannot Complete the Network Setup Wiard
An error occurred during configuration of the network on this computer.
You can configure your network manually, or you can run the wizard again
with different settings.
To close this wizard, click Finish.

On the "Select a connection method" screen I selected the first option i.e.
"This computer connects directly to the internet. The other computers on my
network connect to the Internet through this computer."

Do you know where can I find more about why the network configuration
failed? I mean where could be more detailed log file?

Your help is very much appreciated.

Thanks
Shail

 

[Guest]

Thanks Ramesh.

I looked at this log file but there isn't much info either. Except few other
informative statements (as to enabling this and starting that), the only one
close to error message looks like this:

"Adapter configuration for home networking failed."

Any idea what can I do next to diagnose and fix the problem?

Thanks
Shail

Shaill,

The log file is located here:

%SystemRoot%\nsw.log

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thanks Ramesh for your response.

Here is my setup:
Cable connection from wall outlet to cable modem -> ethernet cable to Belkin
wireless router -> ethernet cable to my desktop.

I ran the Network Setup Wizard but the last page showed following:

Cannot Complete the Network Setup Wiard
An error occurred during configuration of the network on this computer.
You can configure your network manually, or you can run the wizard again
with different settings.
To close this wizard, click Finish.

On the "Select a connection method" screen I selected the first option i.e.
"This computer connects directly to the internet. The other computers on my
network connect to the Internet through this computer."

Do you know where can I find more about why the network configuration
failed? I mean where could be more detailed log file?

Your help is very much appreciated.

Thanks
Shail

Shail,

Try running the Network Setup Wizard.

Description of the Network Setup Wizard in Windows XP:
http://support.microsoft.com/?kbid=308522


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Hello,

I upgraded (not fresh install) my home desktop from WinME to WinXP and
since
then I am unable to connect to internet. I am connecting via LAN using
cable
modem. It has been working fine before upgrade but am unable to connect
since
upgrade. Here is my desktop info:

Compaq Presario S5005
Pentinum III 933 MHz
256 RAM
60 Gb Hard drive

My network card is "SMC EZ 10/100 SMC1211TX".

I have checked everything. Network connection is enabled and XP says
working. I am able to get IP address (tried ipconfig). It shows me a valid
IP
address. I am unable to do "ipconfig /renew", it syas unable to renew IP
address. I am unable to connect to net via IE. I have checked all IE
settings
and everything looks fine.

I have even tried to disable the LAN connection and re-enabled it with no
luck.

Can somebody pl. help me figure out where should I start? How to diagnose
and fix the problem? Any comments, suggestions or pointers will be much
appreciated.

Regards
Shail

 

[Ramesh, MS-MVP]

Shail,

Which option did you choose in the Network Setup Wizard screen. You need to
select the "residential gateway...." option.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thanks Ramesh.

I looked at this log file but there isn't much info either. Except few other
informative statements (as to enabling this and starting that), the only one
close to error message looks like this:

"Adapter configuration for home networking failed."

Any idea what can I do next to diagnose and fix the problem?

Thanks
Shail

Shaill,

The log file is located here:

%SystemRoot%\nsw.log

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thanks Ramesh for your response.

Here is my setup:
Cable connection from wall outlet to cable modem -> ethernet cable to
Belkin
wireless router -> ethernet cable to my desktop.

I ran the Network Setup Wizard but the last page showed following:

Cannot Complete the Network Setup Wiard
An error occurred during configuration of the network on this computer.
You can configure your network manually, or you can run the wizard again
with different settings.
To close this wizard, click Finish.

On the "Select a connection method" screen I selected the first option
i.e.
"This computer connects directly to the internet. The other computers on
my
network connect to the Internet through this computer."

Do you know where can I find more about why the network configuration
failed? I mean where could be more detailed log file?

Your help is very much appreciated.

Thanks
Shail

Shail,

Try running the Network Setup Wizard.

Description of the Network Setup Wizard in Windows XP:
http://support.microsoft.com/?kbid=308522


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Hello,

I upgraded (not fresh install) my home desktop from WinME to WinXP and
since
then I am unable to connect to internet. I am connecting via LAN using
cable
modem. It has been working fine before upgrade but am unable to connect
since
upgrade. Here is my desktop info:

Compaq Presario S5005
Pentinum III 933 MHz
256 RAM
60 Gb Hard drive

My network card is "SMC EZ 10/100 SMC1211TX".

I have checked everything. Network connection is enabled and XP says
working. I am able to get IP address (tried ipconfig). It shows me a
valid
IP
address. I am unable to do "ipconfig /renew", it syas unable to renew IP
address. I am unable to connect to net via IE. I have checked all IE
settings
and everything looks fine.

I have even tried to disable the LAN connection and re-enabled it with
no
luck.

Can somebody pl. help me figure out where should I start? How to
diagnose
and fix the problem? Any comments, suggestions or pointers will be much
appreciated.

Regards
Shail

 

[Guest]

On the "Select a connection method" screen I selected the first option i.e.
"This computer connects directly to the internet. The other computers on my
network connect to the Internet through this computer."

Regards
Shail

Shail,

Which option did you choose in the Network Setup Wizard screen. You need to
select the "residential gateway...." option.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thanks Ramesh.

I looked at this log file but there isn't much info either. Except few other
informative statements (as to enabling this and starting that), the only one
close to error message looks like this:

"Adapter configuration for home networking failed."

Any idea what can I do next to diagnose and fix the problem?

Thanks
Shail

Shaill,

The log file is located here:

%SystemRoot%\nsw.log

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thanks Ramesh for your response.

Here is my setup:
Cable connection from wall outlet to cable modem -> ethernet cable to
Belkin
wireless router -> ethernet cable to my desktop.

I ran the Network Setup Wizard but the last page showed following:

Cannot Complete the Network Setup Wiard
An error occurred during configuration of the network on this computer.
You can configure your network manually, or you can run the wizard again
with different settings.
To close this wizard, click Finish.

On the "Select a connection method" screen I selected the first option
i.e.
"This computer connects directly to the internet. The other computers on
my
network connect to the Internet through this computer."

Do you know where can I find more about why the network configuration
failed? I mean where could be more detailed log file?

Your help is very much appreciated.

Thanks
Shail

Shail,

Try running the Network Setup Wizard.

Description of the Network Setup Wizard in Windows XP:
http://support.microsoft.com/?kbid=308522


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Hello,

I upgraded (not fresh install) my home desktop from WinME to WinXP and
since
then I am unable to connect to internet. I am connecting via LAN using
cable
modem. It has been working fine before upgrade but am unable to connect
since
upgrade. Here is my desktop info:

Compaq Presario S5005
Pentinum III 933 MHz
256 RAM
60 Gb Hard drive

My network card is "SMC EZ 10/100 SMC1211TX".

I have checked everything. Network connection is enabled and XP says
working. I am able to get IP address (tried ipconfig). It shows me a
valid
IP
address. I am unable to do "ipconfig /renew", it syas unable to renew IP
address. I am unable to connect to net via IE. I have checked all IE
settings
and everything looks fine.

I have even tried to disable the LAN connection and re-enabled it with
no
luck.

Can somebody pl. help me figure out where should I start? How to
diagnose
and fix the problem? Any comments, suggestions or pointers will be much
appreciated.

Regards
Shail

 

[Ramesh, MS-MVP]

Hi Shail,

I see that your question in microsoft.public.windowsxp.network_web is being
handled by the Networking MVPs. You posted it in the right area.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


On the "Select a connection method" screen I selected the first option i.e.
"This computer connects directly to the internet. The other computers on my
network connect to the Internet through this computer."

Regards
Shail

: