Internet Explorer Terminates Abruptly

[Guest]

Hi All,
I am facing a peculiar issue with IE. I guess it could be a known
issue. One of our applicaiton extensively uses Office XP/2000 Web components
to display the excel output in the form of Pivot table or chart etc. The web
interfaces provide rich features to sort, filter etc. Most recently the users
are complaining that IE terminates abruplty whenever they attempt to view the
reports. We are working on environment with IE 6.0 SP2 on XP SP2 machines
with Office XP/2000 Web Components installed. Usually these machine would
have office 2003 on their desktop so, we just instruct to install only
XP/2000 web Components. I am able to repro this issue on several boxes.
Initially I thought it could be due to Add-ons that are hosted on box but I
tried this on a clean, newly built machine as well and IE aborts/terminates
abruptly there as well.

Is this a known issue? Any work around? Is it because of Office XP/2000 Web
components not being able to integrate with IE Add-ons that are already
installed on box. We cannot control the users not allowing the IE Add-ons.

Any help on this would be highly appreciated.

Thanks,
Srini

 

[Rob Parsons]

Hi Srini,
I don't have the environment to reproduce your problems, but to test if
there is a conflict with IE Add-ons is easy.
Just disable 'Third party browser helpers' on the Advanced tab in Internet
Options.
You may also have a better response from the Office newsgroups as this seems
to be the vein of your problems.

 

[Guest]

Hi Rob,

Thanks for your advise. I'll try out by unchecking "Enable
Third-Party Browser Extensions" on one of my test machine where I am repro
this issue and see that it helps me.

I would appreciate if you can give me some deeper inputs on why this strange
behavior of IE. Is this a known issue with IE? I could see a work around of
this odd behavior on microsoft.com but it doesn;t really help in any form.

Thanks once again!!

Regards,
Srini.