Internet Explorer locks up after 15 to 20 mins of use.

[djpyro777]

My end users are having an issue with IE locking up after sitting idle for
more than 15 mins..
Currently the IE applicaion is running: 6.0.2800.1106CO Service Pack1
Patches include: Q828750, Q330994, Q832894, Q867801, Q823353 and Q833989

I have a home cooked web application that runs using IE6 that my end users
use daily to help the companies customers.. This application is what is
locking up but as it is a Web application i suspect that IE is having issues
with a time out issue on the network or with another applicaiton... The
other applications that are ran on the customers systems are Outlook 2003, an
applicaiton that is using Terminal server to run and Java Version 1.5.0-07,.
(The home cooked application uses Java )

I have tried everything from, checking IE for trojans and or spyware,
checking the network for dropped packets, deleting temp files and even
defragging the end users harddisk but am still having lock ups on all of my
users systems. I know this is alot but if anyone can think of an IE setting,
patch or something else to help me check/fix this issue, I would appreciate
it !!!

 

[PA Bear [MS MVP]]

Windows version(s) of all machines where this behavior is seen?

Currently the IE applicaion is running: 6.0.2800.1106CO Service Pack1
Patches include: Q828750, Q330994, Q832894, Q867801, Q823353 and Q833989

Whatever the Windows version, that machine is NOT fully patched at Windows
Update.

What is this "home cooked web application"? Do you see this behavior on
your machine(s)?

 

[djpyro777]

This application is called the Brain (of all things) and it is an application
used by all of my users to look up different internal articles/web site
links, PDF files and word files that are attached to each link.
All operating systems are running Windows 2000 SP4 and the server admins
only apply the minimum recommended patches from Microsoft.. is there one
missing ??

 

[PA Bear [MS MVP]]

All operating systems are running Windows 2000 SP4 and the server admins

only apply the minimum recommended patches from Microsoft.. is there one
missing ??

One?! The last Cumulative Security Update for IE6 on the machine where you
got that IE6 info dates from April 2004. Very generally speaking,
Cumulative Security Updates for IE are released every other month so there
were most likely 15-20 that haven't been installed. And if those haven't
been installed, I'd have to assume that no Critical updates for Windows or
any other MS application (e.g., Office) have been installed either. G-d
knows how many there have been since April 2004.

I have no idea if these missing updates have anything to do with the
behavior you're posting about here but that behavior pales in comparison to
the unsecure state of these Win2K SP4 machines IMHO.

How to configure and use Automatic Updates in Win2K
http://support.microsoft.com/kb/327850