Internet Explorer starts in offline mode and remains offline

M

Mike

I have the above problem in "subject", which was also the
subject of article q180946. I have done all of the following:
1. downloaded patch to 6.0 IE
2. spoke with several HP customer service reps (for hours),
who helped me with MANY various approaches like the
"temporary" solution in the above article (setting the
globaluseroffline DWORD value to the value 0; working
through System Restore, etc.
The only thing I have not done at this point is uninstall
6.0 and download a previous version (5.0?)
I might add that I believe a Trojan virus might still be
lurking on my computer somewhere. I uninstalled Norton
antivirus late summer/early fall and installed Mcaffee.
Norton had identified the virus but was not able to delete
it. While Mcafee, I believe, found it but only quarantined it.

In the meantime, I'm forced to use Netscape instead of IE
Thanks
 
H

H Leboeuf

Clean your computer of all parasites. Get help from this forum.

Go to http://www.spywareinfo.com/downloads.php#det
Download "Hijack This!" [freeware] or download direct (below):
http://www.merijn.org/files/hijackthis.zip

If you get a 404 error or Access denied, try:
http://216.180.252.218/~spywareinfo.com/downloads/tools/hijackthis.zip

Unzip, double-click "HijackThis.exe" and Press "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log"
button.
Click: "Save Log" (generates "hijackthis.log")

Next, HijackThis | Config [button] | Misc Tools [button]
Click: Generate StartupList log [button] (generates "startuplist.txt")

Next, go to the below location:
http://www.spywareinfo.com/forums/

Sign in, then copy and paste both files in your message.

HijackThis Quick Start Help
http://www.tomcoyote.org/hjt/

The Tutorial if you want to know more about the results or the .log file.
http://www.merijn.org/htlogtutorial.html
 

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