internet explorer problem?

  • Thread starter Thread starter quy nguyen
  • Start date Start date
Q

quy nguyen

Hi
I am using windows XP SP2. Recently, my internet explorer has trouble of launching. When I open it, a popup window prompt for st wrong and ask for sending report to Microsoft. If I click on either buttons, The internet explorer closed. I try to remove and reinstall the internet explorer but it could not help. The problem is I could not go to internet to disable any add-ons program to solve the problem. Because I am not able launch the Internet, I am not able to down load or update new browsers.Do you have any suggestions? Thank you very much
 
Hi
I am using windows XP SP2. Recently, my internet explorer has trouble of launching. When I open it, a popup window prompt for st wrong and ask for sending report to Microsoft. If I click on either buttons, The internet explorer closed. I try to remove and reinstall the internet explorer but it could not help. The problem is I could not go to internet to disable any add-ons program to solve the problem. Because I am not able launch the Internet, I am not able to down load or update new browsers.Do you have any suggestions? Thank you very much
Click to expand...

Hello, quy
Have you tried logging on to another user profile & running IE from
there?
riprap
 
Thanks
there is only me is a user there is no other profile. Would I create a new
profile?
 
Thanks
there is only me is a user there is no other profile. Would I create a new
Click to expand...

Hello, quy!
That's what I would try; assuming you're able to log on to a
profile w/ administrative privileges, go ahead & create another user
profile, make it an administrator, log onto it & attempt to run IE
from there. Best of Luck [:-P
riprap
 
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