Hello may; hope this helps.
Error: Internet Explorer has encountered an error and needs to close
To resolve this runtime error, make the following changes to Internet
Explorer:
Click Start, and then Run.
Enter inetcpl.cpl into the open field to open Internet Options.
Click the General tab, and click Delete Cookies.
A window appears stating: Delete all cookies in the Temporary Internet
Files folder?
Click OK.
On the General tab, click Delete Files, select Delete all offline
content, and click OK.
Click the Advanced tab. Remove the checkmark from Enable third-party
browser extensions (requires restart).
Click OK, and click OK again to restart the computer.
The error should no longer appear.
NOTE: These errors are probably caused by browser extensions that were
added through spyware or adware. If you want use third-party browser
extensions, you can use this support document About Spyware, Adware,
and Browser Hijacking Software (in English), to learn about removing
spyware and adware and how to better protect your PC from these types
of software. Once protected, you can re-enable the use of third-party
extensions.
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For a Safer Cleaner XP
CCleaner
http://www.ccleaner.com/
ATF Cleaner
http://www.atribune.org/content/view/19/2/
Spybot S&D
http://www.safer-networking.org/
Avast Antivirus
http://www.avast.com/eng/download-avast-home.html