Internet explorer loads and immediately needs to close.

[Guest]

My PC still runs Win98SE. Since I ran a Belkin router setup disk I can't use
IE6. It starts up and then I get the 'Internet Explorer has encountered a
problem and needs to close. We are sorry...' message. I have sent the error
report several times. Error signature is: AppName: iexplore.exe AppVer:
6.0.2800.1106 ModName: unknown
ModVer: 0.0.0.0 Offset: 00000000
The error report contents are huge so I don't propose to add them to this.
1) I tried repairing IE6 via Add/Remove Programs - no joy
2) I reinstalled win98 from the CD, IE reverted to V5.0 - no joy
3) I downloaded IE6setup and reinstalled it - no joy.
I don't get the opportunity to go into tools/options to adjust anything. On
the one occasion that I did get that far, I disabled 3rd party addons as
instructed.
I have scanned my PC for malware and for viruses and it is clean as far as I
can tell.
I took the precaution of installing two other browsers - cause if your
browser don't work you can't even ask for help!

What do I try now? Help. Help!

 

[Frank Saunders, MS-MVP IE/OE]

My PC still runs Win98SE. Since I ran a Belkin router setup disk I
can't use IE6. It starts up and then I get the 'Internet Explorer has
encountered a problem and needs to close. We are sorry...' message. I
have sent the error report several times. Error signature is:
AppName: iexplore.exe AppVer:
6.0.2800.1106 ModName: unknown
ModVer: 0.0.0.0 Offset: 00000000
The error report contents are huge so I don't propose to add them to
this. 1) I tried repairing IE6 via Add/Remove Programs - no joy
2) I reinstalled win98 from the CD, IE reverted to V5.0 - no joy
3) I downloaded IE6setup and reinstalled it - no joy.
I don't get the opportunity to go into tools/options to adjust
anything. On the one occasion that I did get that far, I disabled 3rd
party addons as instructed.
I have scanned my PC for malware and for viruses and it is clean as
far as I can tell.
I took the precaution of installing two other browsers - cause if your
browser don't work you can't even ask for help!

What do I try now? Help. Help!

You don't say what programs you scanned with.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stack and you may
not be able to connect to the Internet. Before you try to remove spyware,
download a copy of LSP-Fix - a free program to repair damaged Winsock 2
stacks (all Windows versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Spyware and Parasites
http://mvps.org/winhelp2002/unwanted.htm
Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/