internet explorer has encountered a problem and must close

[Guest]

I'm getting the same message as Nancy
'Internet Explorer has encountered a problem and must close
whenever I try to open IE on my account, the weird thing is that Explorer opens on the other user accounts on this same computer. Anybody know where to begin to fix this
Ed

 

[Mike Burgess]

Ed,
Understanding and Troubleshooting Unrecoverable Errors (Faults) in IE
http://support.microsoft.com/?kbid=276393

The IE Error Report generates a "appcompat.txt" file.
This can usually be found in:

C:\Documents and Settings\<user name>\Local Settings\Temp\

Paste the contents (if found) in your next message.
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 02-24-04]
Please post replies to this Newsgroup, email address is invalid
--

I'm getting the same message as Nancy:
'Internet Explorer has encountered a problem and must close'
whenever I try to open IE on my account, the weird thing is that Explorer

opens on the other user accounts on this same computer. Anybody know where
to begin to fix this?

 

[bykrbabe11]

Ed - If you find out the solution, please pass it on! I'm
having the same one!
thanks
bb

-----Original Message-----
I'm getting the same message as Nancy:
'Internet Explorer has encountered a problem and must close'
whenever I try to open IE on my account, the weird thing

is that Explorer opens on the other user accounts on this
same computer. Anybody know where to begin to fix this?

 

[Mike Burgess]

bb,
Most errors of that type are adware or Winsock related.
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
[more info]
http://support.microsoft.com/?kbid=826718
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 02-24-04]
Please post replies to this Newsgroup, email address is invalid
--