Internet Explorer crashes on Win XP Home Ed. with latest updates

[Utku Ozcan]

This happens several times in the last days.

I have Windows XP Home Edition with latest updates.

I run Internet Explorer. When I run it again (ie. another
browser window), second program crashes with the information
below (it happened so much that this time I have not been
all lazy to write down the info in it).

The point is that I cannot open the second window by
choosing "File->New->Window" in Internet Explorer, but
running it from its icon on the desktop, for the second time.
This second time mostly crashes.

I got the feeling this has to do with Java VM but I haven't
found any helpful link on web. Also, since I have annoname
PC from an OEM, I don't have any chance to contact to Microsoft
Support.

The version of Internet Explorer is:
"Version 6.0.2800.1106.xpsp2.030422-1633"
update versions: SP1, Q810847, Q813951, Q813489,
Q330994, Q818529, Q822925, Q828750.

The window says that there is an info in this file:
C:\DOCUME~1\UTKUZC~1\LOCALS~1\Temp\WER21.tmp.dir00\appcompat.txt

But this file is not human-readable (ie. binary format).

Would you guys please tell me where I have the problem?
Does it have to do with plenty of temporary files in the directory above?
Does it have to do with Java-based sites?
Does it have to do with a site that interfered my system
with an ad trojan? (I have checked my PC with AVG but it is clean)

Here is the lovely info:

A small windows comes out and in it says:
Internet Explorer has encountered a problem
and needs to close. etc. etc.

Technical information
------------
Error signature:
AppName: iexplore.exe
AppVer: 6.0.2800.1106
ModName: winshow.dll
ModVer: 1.0.0.8
Offset: 00002156
Exception Information:
Code: 0xc0000005
Flags: 0x00000000
Record: 0x0000000000000000
Address: 0x0000000001752156
System Information:
Windows NT 5.1 Build: 2600
CPU Vendor code: 68747541-69746E65-444D4163
CPU Version: 00000681
CPU Feature Code: 0383FBFF
CPU AMD Feature Code: C1C3FBFF
Module 1: iexplore.exe
Module 2: ntdll.dll
Module 3: kernel32.dll
Module 4: msvcrt.dll
Module 5: USER32.dll
Module 6: GDI32.dll
Module 7: ADVAPI32.dll
Module 8: RPCRT4.dll
....
(I have been lazy to write down checksum, signatures
and names of all modules dumped)

Utku

 

[Utku Ozcan]

I have been able to prevent IE from being crashed by typing
following command on DOS command prompt:

regsrv32 /u c:\documents and settings\...\application data\winshow\winshow.dll.

But I cannot delete the ...\application data\winshow directory.
Is there any way remove that thing? Or do I try to do dangerous
things?

Utku