COMPUTER RESTARTS BY ITSELF

[Eric Diehl]

my computer restarted on it own again and i get the
following error message

Netscp.exe has encountered a problem and needs to close.
We are sorry for the inconvenience.

Error Signature
AppName: netscp.exe AppVer: 7.1.0.0 ModName:
js3250.dll
ModVer: 4.0.0.0 Offset: 0003959e

The following information about your process will be
reported:
Code: 0xc0000005
Flags: 0x00000000
Record: 0x0000000000000000
Address: 0x000000006124959e

System information
Windows NT 5.1 Build:2600
CPU Vendor Code: 68747541 - 69746E65 - 444D4163
CPU Version: 00000662 CPU Feature Code: 0383FBFF
CPU AMD Feature Code: C1CBFBFF
Module 1
Netscp.exe
Image: Base 0x00400000 Image Size: 0x00000000
Checksum 0x00095696 Time Stamp: 0x3ef89che

it goes on for too long for me to type here

At the bottom it gives me a file path name that reads:
D:\DOCUME~1\Eric\LOCALS~1\Temp\WER46.tmp.dir00
\appcompat.txt

 

[Kelly]

Eric,

That should be simple enough. Start your troubleshooting with Netscape.
More info here: http://tinyurl.com/2gojf