Internet Explorer continually shutting down

G

Guest

Every time I try to get into Internet Explorer I seem to be cut off. The
message reads: there's a problem with your computer and we have to shut
down..Looking into the technical cause of the problem the message reads:
"c:docume-1\janemo-1\temp\7ee8_appompat.txt" although it it has a different
reference number each time - any suggestions gratefully received
 
F

Frank Saunders, MS-MVP OE

Frances said:
Every time I try to get into Internet Explorer I seem to be cut off.
The message reads: there's a problem with your computer and we have
to shut down..Looking into the technical cause of the problem the
message reads: "c:docume-1\janemo-1\temp\7ee8_appompat.txt" although
it it has a different reference number each time - any suggestions
gratefully received

You may be infested with malware.
Systematically go through the steps at this site:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
also see
http://www.bleepingcomputer.com/forums/forum55.html

--
Frank Saunders, MS-MVP OE/WM
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 

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