internet explorer 7 stopped working when upgrading to vista

[Guest]

Hi can anyone help me. I have just upgraded to windows vista home premium 32
bit. upgrading from windows xp media.
When I click on internet explorer it keep saing that internet explorer has
stopped working. I have tryed to reset internet explorer, and right clicked
on internet explorer and clicked on no add ons. it still comes up the same. I
have also disabled my add ons. I can only connect as administrator. but it
says that protected mode is off. I dont know what that means. I have
downloaded fire fox and that works. But when I click on windows problems or
anything like that it still says that internet explorer stopped working it
wont conncet through fire fox. PLEASE PLEASE can anyone help me. Iam not an
expert on computers.
thanks

 

[Don Varnau]

Hi,
A third-party program which doesn't show up as an add-on might be causing
this problem.

You might try this test *very* briefly (no more than 15-20 seconds) because
you'll be running with security programs shutdown...
Startup in Safe Mode with Networking.
http://support.microsoft.com/default.aspx?scid=315222 If the problem goes
away, a program that didn't load in Safe Mode is causing it.
It is easier to hit F8 at exactly the right time if you hit it about once
per second as soon as the flashing cursor appears on the screen.

If IE7 works in Safe Mode, you'll have to start disabling third-party
programs (anything that interacts with IE) until you find the guilty party.
- - -
Or...
This may be a malware problem- adware, spyware, hijacker, trojan, etc.
See these sites for help:

The Parasite Fight http://www.aumha.org/a/quickfix.htm

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview

Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html

Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Hope this helps,
Don
[MS MVP- IE]

 

[Guest]

Hi Don, thankyou for your information, but i have just tried the safe mode
with networking, and I still cant get conected. I have run all the software
for the scans and bugs. and everything is clear. This has only happened since
i upgraded to vista home premium. if you can think of anything else it would
be appreciated.thanks

Hi,
A third-party program which doesn't show up as an add-on might be causing
this problem.

You might try this test *very* briefly (no more than 15-20 seconds) because
you'll be running with security programs shutdown...
Startup in Safe Mode with Networking.
http://support.microsoft.com/default.aspx?scid=315222 If the problem goes
away, a program that didn't load in Safe Mode is causing it.
It is easier to hit F8 at exactly the right time if you hit it about once
per second as soon as the flashing cursor appears on the screen.

If IE7 works in Safe Mode, you'll have to start disabling third-party
programs (anything that interacts with IE) until you find the guilty party.
- - -
Or...
This may be a malware problem- adware, spyware, hijacker, trojan, etc.
See these sites for help:

The Parasite Fight http://www.aumha.org/a/quickfix.htm

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview

Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html

Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Hope this helps,
Don
[MS MVP- IE]

Hi can anyone help me. I have just upgraded to windows vista home premium 32
bit. upgrading from windows xp media.
When I click on internet explorer it keep saying that internet explorer has
stopped working. I have tryed to reset internet explorer, and right clicked
on internet explorer and clicked on no add ons. it still comes up the same. I
have also disabled my add ons. I can only connect as administrator. but it
says that protected mode is off. I dont know what that means. I have
downloaded fire fox and that works. But when I click on windows problems or
anything like that it still says that internet explorer stopped working it
wont conncet through fire fox. PLEASE PLEASE can anyone help me. Iam not an
expert on computers.
thanks