Internet Explorer 7 problem

H

HughGrandpa

When I click close internet explorer,the page goes blank but does not close.I
have to use ctrl.alt.delete to close completely.
 
U

Unknown

What SP are you at? Have you done virus scans? Ctrl--Alt--Dele brings up
task manager..
 
H

HughGrandpa

I am using sp3 and I have done a virus scan and there are no viruses on
computer.
 
K

Ken Blake, MVP

I am using sp3 and I have done a virus scan and there are no viruses on
computer.


Let me point out the following four things:

1. Anti-virus programs are far from being equally good. You haven't
told us which one you use, and unfortunately some of the most common
ones are among the worst.

2. Even if you used the best anti-virus program, none of them is
perfect.

3. Even if you found and used a *perfect* anti-virus program, it was
only perfect when it was last updated. Every day there are new viruses
in the field that weren't out yesterday.

4. Viruses are only one of the kinds of malware out there. To protect
yourself, you need to run both anti-virus and anti-spyware programs.
 
P

PA Bear [MS MVP]

Internet Explorer freezes or crashes (access page via IE8 only & run the Fix
It)
http://support.microsoft.com/gp/ie_freezes_or_crashes

1. Does the behavior persist if you start IE in No Add-ons mode?

=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to IE7 &
IE8 in all OSS]
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737

3. What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

4. Has a(nother) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
 
V

VanguardLH

HughGrandpa said:
When I click close internet explorer,the page goes blank but does not close.I
have to use ctrl.alt.delete to close completely.

What happens if you load IE7 in its no add-ons mode? Perhaps you have a
badly coded add-on that refuses to unload and keeps IE7 running. See
what happens when you don't load any add-ons you installed for IE7 and
then try to close IE7 normally.
 

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