Internet Downloads Stall

[Guest]

I have recently encountered problems in downloading files from the internet.
The downloads usually start very slowly and then stall at any point from 1%
to 50% complete. I first encountered these problems running Windows ME but
have updated to Windows XP Home. The download problems have continued.

I then followed the advice in the following Microsoft article to spped up my
computer. The download problem persists:

Rev it up: Rediscover your PC’s youth
Published: July 26, 2005
By Sandi Hardmeier

I have also run updated versions of Ad-Aware SE, Microsoft Anti-Spyware
Beta, Spybot and Norton Internet Security 2005 with no problems detected.
With the addition of these new programs, I have also uninstalled the Zone
Alarm Firewall that had been previously in use as my firewall program.

I have tested my high speed cable internet connection using another computer
and the connection speed was fine.

Any suggestions would be appreciated as I am out of ideas. The only thought
I have left is to wipe my hard drive and reload windows.

Happy New Year

 

[Don Varnau]

Hi,
Sandi's article at
http://www.microsoft.com/windows/IE/community/columns/performance.mspx
recommends clearing out the Temporary Internet Files. You might take that a
step further and delete the Temporary Internet Files folder.

Make sure that you can see hidden files (Folder Options> View) Then
login as another user with administrator privileges, or from the machine's
default administrator account (startup in safe mode) and delete the affected
TIF folder from Windows Explorer. It will be at [C:\Documents and
Settings\username\Local Settings\Temporary Internet Files]

315222 - A description of the Safe Mode Boot options in Windows XP:
http://support.microsoft.com/default.aspx?scid=315222

Set the size of the new TIF folder at 50-60 MB.

Another possibility...
Turn on the Windows Firewall (from Control Panel or Security Center) and
disable Norton Internet Security (briefly- just to see if NIS is the
culprit.)

Hope this helps,
Don
[MS MVP- IE]

 

[Guest]

Thanks for the advice. I did delete all TIF files again and look into
whether NIS created a firewall problem. Unfortunately neither of these
solutions worked.

Before I delete the entire TIF folder in Safe Mode, I have a question.
After deleting the folder, do I simply select File/ New/ Folder from within
the subdirectory and name the new folder "Temporary Internet Files" while in
safe mode?

Thanks for your response to my original query

Hi,
Sandi's article at
http://www.microsoft.com/windows/IE/community/columns/performance.mspx
recommends clearing out the Temporary Internet Files. You might take that a
step further and delete the Temporary Internet Files folder.

Make sure that you can see hidden files (Folder Options> View) Then
login as another user with administrator privileges, or from the machine's
default administrator account (startup in safe mode) and delete the affected
TIF folder from Windows Explorer. It will be at [C:\Documents and
Settings\username\Local Settings\Temporary Internet Files]

315222 - A description of the Safe Mode Boot options in Windows XP:
http://support.microsoft.com/default.aspx?scid=315222

Set the size of the new TIF folder at 50-60 MB.

Another possibility...
Turn on the Windows Firewall (from Control Panel or Security Center) and
disable Norton Internet Security (briefly- just to see if NIS is the
culprit.)

Hope this helps,
Don
[MS MVP- IE]

I have recently encountered problems in downloading files from the internet.
The downloads usually start very slowly and then stall at any point from 1%
to 50% complete. I first encountered these problems running Windows ME but
have updated to Windows XP Home. The download problems have continued.

I then followed the advice in the following Microsoft article to speed up my
computer. The download problem persists:

Rev it up: Rediscover your PC’s youth
Published: July 26, 2005
By Sandi Hardmeier

I have also run updated versions of Ad-Aware SE, Microsoft Anti-Spyware
Beta, Spybot and Norton Internet Security 2005 with no problems detected.
With the addition of these new programs, I have also uninstalled the Zone
Alarm Firewall that had been previously in use as my firewall program.

I have tested my high speed cable internet connection using another comput er
and the connection speed was fine.

Any suggestions would be appreciated as I am out of ideas. The only thought
I have left is to wipe my hard drive and reload windows.

Happy New Year

 

[Frank Saunders, MS-MVP OE]

Thanks for the advice. I did delete all TIF files again and look into
whether NIS created a firewall problem. Unfortunately neither of
these solutions worked.

Before I delete the entire TIF folder in Safe Mode, I have a question.
After deleting the folder, do I simply select File/ New/ Folder from
within the subdirectory and name the new folder "Temporary Internet
Files" while in safe mode?

Thanks for your response to my original query

No. A new one will be created when you restart Windows.

--
Frank Saunders, MS-MVP OE
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