Internet Connection Problem

[Guest]

I'm on XP home edition on my Dell Pc. About every three or four days I get
an error message saying the computer connot connect to the internet. I have
Comcast high speed internet. If I disconnect the modem and my netgear
wireless router, for a Dell laptop, shut down my PC and then reconnect it's
fine again. When I look at the number of packets received verses the number
sent they are never identical. Just now sent was 389 and received was 224.
I've had Comcast change out my modem, but it's still the same problem. Anyone
have an idea what's wrong? Thanks for any help. Driving me nuts!

 

[Guest]

Is the Dell PC hooked up via a cable, or wireless? Where are you getting this
error message at? Is it Internet Explorer/ Your web browser?

You may want to try to clear your History/Cookies/Browser Cache every few
days, depending on how much internet usage you do. This may cause some slow
speeds, if not time-outs.

You also may want to disable Auto-Detect Proxy on your Connections > LAN
Settings Button.

 

[Steve Winograd [MVP]]

I'm on XP home edition on my Dell Pc. About every three or four days I get
an error message saying the computer connot connect to the internet. I have
Comcast high speed internet. If I disconnect the modem and my netgear
wireless router, for a Dell laptop, shut down my PC and then reconnect it's
fine again. When I look at the number of packets received verses the number
sent they are never identical. Just now sent was 389 and received was 224.
I've had Comcast change out my modem, but it's still the same problem. Anyone
have an idea what's wrong? Thanks for any help. Driving me nuts!

Do you get a window labeled "Work Offline" saying "No connection to
the Internet is currently available . . ", with buttons "Work Offline"
and "Try Again"? If so, click "Try Again" and see if the Internet
connection works. I've seen that message from time to time on many
Windows XP computers, and it's usually spurious.

If your Internet connection is actually down, I'd try these steps in
this order. Only go on to the next step if the previous steps haven't
fixed the problem:

1. Disable and then enable the computer's LAN connection.

2. Unplug the power from the router, wait 10 seconds, and plug it back
in.

3. Unplug the power from the cable modem, wait 10 seconds, and plug it
back in.

4. Reboot the computer.

There's no reason that the number of packets sent and received should
be equal.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

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