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okstgrad
This is rather convoluted, but let me give it a shot...Woke two days ago and
suddenly had connection issues. System kept telling me it could not connect
to the Internet using HTTP, HTTPS, or FTP. Check firewall settings for the
HTTP port (80) port (443) and FTP port (21). Contacted service provider and
ran through all of their suggestions as well as those at microsoft.com.
Disabling Firewalls did not help! Restoring to point before problem, did not
help. I am using Windows XP Media and I was running IE8. I uninstalled IE8
and went to IE7, but no luck.
I ran a ping and established there was connectivity. It is not a DNS issue
and all internet property settings are correct. I ran malwarebytes and took
care of the issues it found. Still received same error message from IE.
I then ran a WinSock fix. I had internet for a brief moment then back to
same error message. However, the WinSock fix caused my Trend Micro Pro
Firewall to turn off and it would NOT turn back on. Contacted Trend Micro
and they had me uninstall/reinstall the firewall ONLY and that solved that
issue, but now IE gives me a new error message AND both Firefox and IE will
run if the entire security suite is disabled!! When Trend Micro is turned
back on, the error message no longer says it is a firewall issue, it says:
Contact the company that provides you with Windows XP Product support. Trend
Micro says it must be a Microsoft issue since it no longer points to a
firewall problem.
I just want to connect to internet like I've been doing for years prior to
Wednesday. Could someone PLEASE HELP ME!!!???
I am currently using my daughter's laptop in an attempt to resolve the issue.
suddenly had connection issues. System kept telling me it could not connect
to the Internet using HTTP, HTTPS, or FTP. Check firewall settings for the
HTTP port (80) port (443) and FTP port (21). Contacted service provider and
ran through all of their suggestions as well as those at microsoft.com.
Disabling Firewalls did not help! Restoring to point before problem, did not
help. I am using Windows XP Media and I was running IE8. I uninstalled IE8
and went to IE7, but no luck.
I ran a ping and established there was connectivity. It is not a DNS issue
and all internet property settings are correct. I ran malwarebytes and took
care of the issues it found. Still received same error message from IE.
I then ran a WinSock fix. I had internet for a brief moment then back to
same error message. However, the WinSock fix caused my Trend Micro Pro
Firewall to turn off and it would NOT turn back on. Contacted Trend Micro
and they had me uninstall/reinstall the firewall ONLY and that solved that
issue, but now IE gives me a new error message AND both Firefox and IE will
run if the entire security suite is disabled!! When Trend Micro is turned
back on, the error message no longer says it is a firewall issue, it says:
Contact the company that provides you with Windows XP Product support. Trend
Micro says it must be a Microsoft issue since it no longer points to a
firewall problem.
I just want to connect to internet like I've been doing for years prior to
Wednesday. Could someone PLEASE HELP ME!!!???
I am currently using my daughter's laptop in an attempt to resolve the issue.