Intermittent Freeze - BT Broadband?

[Richard]

Had a reasonbly stable installation of Windows XP Pro SP1 running on
an old motherboard - Chaintech 5AGM2 with VIA MVP chipset. 192Mb RAM,
S3 Savage4 AGP video card, Soundblaster audio, Ne2000 ethernet
connection all on latest drivers.

Had a trial install of BT Broadband with external DSL modem and almost
immediately started to experience system freezes (mouse pointer and
everything just stopped and only option to use the power off button).
Eventually tracked it down to a USB problem with the external modem -
short story is that I binned the BT broadband approach and now use the
PC standalone.

Tried as best as possible to de-install/remove all trace of BT
Broadband, although still seem to get odd references to it (e.g.
apparently found I had two NICs on the hardware manager).

Problem is I still get intermittent lock-ups, as before. Have tried
an in-place upgrade with WinXP Pro. Have tried a system file check
SFC /SCANNOW. Still problems.

Don't think it's a physical hardware problem - dual booting into my
Win98SE partition seems as steady as a rock.

Short of a full wipe and reinstall of XP, is there any way to go with
this?

 

[Alex Nichol]

Tried as best as possible to de-install/remove all trace of BT
Broadband, although still seem to get odd references to it (e.g.
apparently found I had two NICs on the hardware manager).

Problem is I still get intermittent lock-ups, as before. Have tried
an in-place upgrade with WinXP Pro. Have tried a system file check
SFC /SCANNOW. Still problems.

I'd check in Device Manager (with View set to Show Hidden devices) and
look for the modem not just in USB devices, but in Modems and in Network
Adapters, where I think you will find it showing up in one or the other
as an ISDN modem - highlight and Action - Uninstall