S
Sparky
Trying to help a friend who loses her Internet connection after approx 20 -
30 mins.
Dell Inspirion Laptop , XP SP3 - MacAfee Internet Security
It CAN be restored by unplugging / re plugging the LAN connection ( to
cable modem , no router ).
So far we've
1 Replaced the modem. Cable company came out and his laptop connected
properly
2. Replaced the cable to the modem
3. Ran Dell Diagnostics ( it's a Dell Laptop ) - came up clean
4. Connecting the laptop to other other modems exhibits basically the same
symptoms ( might be more or less time before the connection is dropped ).
I was going to disable MacAfee completely , but I assumed if it was blocking
something it would do it all the time ? It's not a power management issue
.....it happens when PM hasn't kicked in
Obviously , we're thinking hardware problem , any ideas before we head off
to the friendly neighbourhood shop ?
TIA!!!
30 mins.
Dell Inspirion Laptop , XP SP3 - MacAfee Internet Security
It CAN be restored by unplugging / re plugging the LAN connection ( to
cable modem , no router ).
So far we've
1 Replaced the modem. Cable company came out and his laptop connected
properly
2. Replaced the cable to the modem
3. Ran Dell Diagnostics ( it's a Dell Laptop ) - came up clean
4. Connecting the laptop to other other modems exhibits basically the same
symptoms ( might be more or less time before the connection is dropped ).
I was going to disable MacAfee completely , but I assumed if it was blocking
something it would do it all the time ? It's not a power management issue
.....it happens when PM hasn't kicked in
Obviously , we're thinking hardware problem , any ideas before we head off
to the friendly neighbourhood shop ?
TIA!!!