Intermittent 0x800ccc15 error

[Glen]

Hi,

We've just installed a XP Pro machine for our owner and
imported his .pst file over to his new machine. We've
used Outlook 2k on both machines. The error occurs when
hitting send/receive. If the PC is rebooted Outlook
seems to work fine for a while, but eventually the error
will come back w/in a few hours. We've tried turning off
all power saving (nic included) uninstalling/reinstalling
office, re-importing .pst file etc. Nothing seems to
work. Any help is greatly appreciated! Thanks.

 

[Guest]

I am having the same problem. I use both Outlook Express and Outlook 2000.
The problem only occurs in Outlook. I can only reboot to regain connectivity.

 

[Jeff Stephenson [MSFT]]

That error indicates that Outlook was unable to connect to a network socket
in order to communicate with your mail servers. I suspect that there's
something wrong with the networking on the machine in question.

 

[Guest]

I won't argue but why does Outlook Express work just fine connecting to the
same mail server as Outlook where I do get the error?

 

[Guest]

I won't argue but why do I get the 0x800ccc15 error in Outlook 2000 but not
in Outlook Express although they connect to the same mail server? I surmise
the problem is (was) in Outlook.

 

[Jeff Stephenson [MSFT]]

That's a good question, because Outlook uses low-level code from Outlook
Express to make those connections, so I don't see how they could work
differently. Do you have any third-party addins to Outlook (anti-spam,
anti-virus, something else)? It could be that some other program is
interfering with Outlook in some way.

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

 

[Guest]

I am having the same problem with Outlook also. NAV 2004 is also installed on
the machine. I have 2 machines with the same setup but the error occurs only

 

[Jeff Stephenson [MSFT]]

What version of Outlook do you have? What happens if you disable NAV's
scanning of your email?

 

[Guest]

I'm running Outlook XP 2002 and the problem started after loading XP SP 2 on
the machine. When NAV is disabled, I get an Outlook Send/Receive error of
0x800CCC15.

 

[Guest]

I have Outlook XP 2002 running on the machine and get the 0x800CCC15
send/receive error when NAV is disabled. These errors started after loading
SP2

 

[Jeff Stephenson [MSFT]]

Ugh. I'm afraid that I don't have any other suggestions. The code that is
returning that error isn't even in Outlook - it's in part of Outlook Express
that is included in Windows - and I really have no idea what Outlook could
be doing that could cause this to happen. Sorry...



--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights