Interet Explorer

[Chrissis]

Can someone please help. I'm getting a message window
come up saying:
"Internet Explorer has encountered a problem and needs to
close down....."
This happens on certain sites especially my bank site and
when clicking on pages on certain sites I've already
accessed-in the past I never had any problems can anyone
help me.

When I click on report it states.
Error Signature
AppName iexplore.com Apver 6.02800.1106 Mod name
INETDCTR.DLL.
Modver 1.0.0.0ffset 0000f3fd. It just closes down.
Can someone please help!

Also I am unable to access Control Panel it gives me the
same message that IE has encountered a
problem ...........this time Mod name ntdll.dll HELP

 

[Guest]

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP: http://support.microsoft.com/default.aspx?scid=kb;en-us;318378

 

[Don Varnau]

Hi,
Both of these error messages indicate the presence of malware. Work through
the solutions (CWShredder, Ad-aware, Spybot) at
http://mvps.org/winhelp2002/unwanted.htm Also note the security tips on that
page.

Additional information at:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm

There are removal instructions for IEPageHelper (the inetdctr.dll error) at:
http://www.spyany.com/program/article_adw_rm_Adware_IEPageHelper.html
and
http://www.pestpatrol.com/pestinfo/a/adware_iepagehelper.asp

If CWShredder and Ad-aware and Spybot don't clean things up completely, go
to
http://www.aumha.org/a/quickfix.htm Work through steps 1-4, then post a
HijackThis log for analysis (step 5.)

Hope this helps,
Don