Internet Explorer has ecountered a problem

U

uttke

Hello,
I am at work and we have a intranet that has some files on it we use. When I
goto open a file it comes up with this error message.
Internet Explorer has encountered a problem and needs to close. We are sorry
for the incovience.

For mor info on this error, click here give me.
Error Signature
AppName: iexplore.exe AppVer: 6.0.2900.5512 ModName: kernel32.dll
ModVer: 5.1.2600.5512 Offser: 00012aeb

Please help me. My IT department is also working on it.

Thanks
 
S

Singapore Web Design

Hello,

If you are using IE6, try running it with add-ons disabled. Start Internet
Explorer as normal, Tools, Manage Add-ons, Enable or Disable Add-ons.
Disable all the add-ons, restart IE and enable them one by one till the
problem appears and you get the culprit.

If you are using IE7, go to Start > Programs > Accessories > System Tools >
Internet Explorer 7 (No Add-ons) to start without any add-ons. Go to the
site
and see whether the problem occurs again.

If the problem does not occur again, start IE7, go to Tools > Manage Add-ons
and disable all the add-ons and enable them one by one till the problem
appears and you get the culprit.

--
Singapore Web Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ
 
F

Frank Saunders MS-MVP IE,OE/WM

Hello,
I am at work and we have a intranet that has some files on it we use. When
I
goto open a file it comes up with this error message.
Internet Explorer has encountered a problem and needs to close. We are
sorry
for the incovience.

For mor info on this error, click here give me.
Error Signature
AppName: iexplore.exe AppVer: 6.0.2900.5512 ModName: kernel32.dll
ModVer: 5.1.2600.5512 Offser: 00012aeb


Give the site the Mark of the Web:
http://msdn.microsoft.com/library/default.asp?url=/workshop/author/dhtml/overview/motw.asp
or Rename the page from page.HTM to page.HTA
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/sp2brows.mspx#EIAA
 

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