internet exp error



Hi, an internet explorer message keeps popping up telling me that it
has "encountered a problem and needs to close. We are sorry for the
inconvenience." This happens every time we sign on.

AppName: iexplore.exe AppVer: 6.0.2900.2180
ModName: unknown
ModVer: Offset: 10011e39

Please help me. Thank you.

PA Bear [MS MVP]

There is a very good chance that you are seeing the affects of a hijackware

1. See if you can download/run the MSRT manually:

NB: Run the FULL scan, not the QUICK scan!

2. WinXP ONLY!! => Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware

**Seek expert assistance in,,,
or other appropriate forums.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

PS: Please read

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