G
Guest
I have a friend with a HP desktop with WIndows XP home edition. When you
boot it up everything is fine. You enter your password and it goes through
the loading settings and immediately goes to saving settings and back to the
login screen. I tried it in safe mode and it does the same thing. I tried to
use the last known good configuration and get the same thing. Since I never
made it to the screen with icons, I was not sure if I had ever actually
logged on. I tried it in the recovery mode and it says the Administrator
password is incorrect and after 3 tries it quits. I know the Administrator
password is correct because if I try to log on as the Administrator with the
normal or safe mode boot it goes through the loading settings and saving
settings loop. We always use the same Administrator password so I am sure it
is correct. I welcome any suggestions. I have Norton Anti-virus and the
definitions are current. I just ran Spybot Search & Destroy and AdAware 6.0
last week.
Any suggestions would be helpful!!
boot it up everything is fine. You enter your password and it goes through
the loading settings and immediately goes to saving settings and back to the
login screen. I tried it in safe mode and it does the same thing. I tried to
use the last known good configuration and get the same thing. Since I never
made it to the screen with icons, I was not sure if I had ever actually
logged on. I tried it in the recovery mode and it says the Administrator
password is incorrect and after 3 tries it quits. I know the Administrator
password is correct because if I try to log on as the Administrator with the
normal or safe mode boot it goes through the loading settings and saving
settings loop. We always use the same Administrator password so I am sure it
is correct. I welcome any suggestions. I have Norton Anti-virus and the
definitions are current. I just ran Spybot Search & Destroy and AdAware 6.0
last week.
Any suggestions would be helpful!!