Interesting problem Comments appreciated

G

Guest

I have a friend with a HP desktop with WIndows XP home edition. When you
boot it up everything is fine. You enter your password and it goes through
the loading settings and immediately goes to saving settings and back to the
login screen. I tried it in safe mode and it does the same thing. I tried to
use the last known good configuration and get the same thing. Since I never
made it to the screen with icons, I was not sure if I had ever actually
logged on. I tried it in the recovery mode and it says the Administrator
password is incorrect and after 3 tries it quits. I know the Administrator
password is correct because if I try to log on as the Administrator with the
normal or safe mode boot it goes through the loading settings and saving
settings loop. We always use the same Administrator password so I am sure it
is correct. I welcome any suggestions. I have Norton Anti-virus and the
definitions are current. I just ran Spybot Search & Destroy and AdAware 6.0
last week.

Any suggestions would be helpful!!
 
T

Taurarian

It appears you may have two problems

For the Recovery Console password
http://www.theeldergeek.com/recovery_console.htm
scroll down to: Recovery Console Password

http://support.microsoft.com/default.aspx?scid=kb;en-us;308402
'The Password Is Not Valid' Error Message Appears When You Log On to Recovery
Console in Windows XP

for the log on log off loop

http://www.winxptutor.com/wsaremove.htm
Quick Launch settings are not saved; Search Assistant Toolbar in Taskbar
Unable to logon to Windows after removing BlazeFind using a spyware removal utility?
Logon - Logoff loop, also caused by BlazeFind
Restore Winlogon\Userinit
http://www.kellys-korner-xp.com/xp_wel_screen.htm




Another possibility is malware.


From Recovery Console, make a copy of the file userinit.exe and name it
WSAUPDATER.EXE

There was a KB article at Lavasoftusa and now been removed. So, look at the previous
newsgroup posting:
http://groups.google.com/groups?hl=...=1&[email protected]
 

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