Intel D101GGC Motherboard - Realtek Audio - No Audio Device on XP Pro

[JeffNEOhio]

Have a new system, with an Intel D101GGC motherboard, with Realtek
ALC861 audio codec and Intel High Definition Audio. Intel Celeron D 341
2.93GHz OEM Processor, 768MB PC3200 DDR 400MHz Memory. I have loaded
the newest BIOS, and latest drivers for ATI Radeon Xpress 200 chipset
from Intel's site. But I have no audio. Sound and Device properties
show "No Audio Device." Also noticed on DirectX Diagnostic tool that
System Manufacturer and System Model are showing as "n/a." Any ideas
would be appreciated.

 

[Jerry]

Is there an option in the BIOS to turn the audio on and off?

If it is on did you install the chipset drivers; the audio drivers, the
video drivers, etc?

 

[JeffNEOhio]

Yes, and the audio is on.

I did install the chipset drivers, and the audio drivers, and graphic
drivers from the Intel site.

But still doesn't work.

 

[BigJim]

try an uninstall in the device manager and reboot see if the drives will
install.
\

 

[Guest]

Check and see if the audio codecs are missing or corrupted..
http://www.headbands.com/gspot/ Free, audio & video codecs tool..
May help you rule out codecs problems..
I assume this is a home built rig, right..?
j;-j

 

[John O]

This is a dicey board/driver combo at the moment. I had a lot of trouble
with the audio driver, and none of the updated drivers from Intel worked
either. I ended up reloading XP and loading the chipset and audio at the
same time, and it worked.

The NIC driver didn't work, and the hardware monitoring utils won't even
load. The builder of this machine sent this to me:

"I've finally heard back from Intel about the incompatibility of the SM Bus
Driver off of the Intel Desktop Utilities program. Since this machine is
based off a third party chipset (the ATI Radeon Xpress 200), the utility
that Intel provides will not work with the machine. They also go on to say
that the Intel Desktop Control Center Tool and the Intel Active Monitor will
not work with the motherboard as well because of the third party chipset."

He is referring to the drivers and tools on the CD that comes with the
mobo......they don't work.

Good Luck!

-John O

 

[JeffNEOhio]

Uninstall which drivers?

 

[JeffNEOhio]

This unit is a barebones combo from TigerDirect.

 

[JeffNEOhio]

John O,

Reloading XP...did you start from scratch? Did you get any help
from Intel?

What other things did you try that didn't work. How long have you
had your setup?

Thanks, Jeff

 

[John O]

Reloading XP...did you start from scratch?

Yes. Something was apparently wrong with the sequence of loading the audio
and the chipset drivers, I think. When I did them both at once, on a clean
XP Pro SP-2 install, it worked.

Did you get any help from Intel?

Heh, the board isn't even listed on their support page, at least as of last
week. Our system builder provided the message I posted earlier.

What other things did you try that didn't work. How long have you
had your setup?

The audio driver install was failing with an SMBus error. I didn't
troubleshoot it very much, but wiping the partition and starting from
scratch made it work.

I've had the mobo a few weeks. Interesting tidbit, this is the first Intel
board we've seen that won't install or run Win 98 properly. I can do the
command prompt and Safe Mode, but it locks up tight at hardware detection.
Intel finally cut the umbilical.

-John O

 

[JeffNEOhio]

John O,

I did do a clean install, I have an upgrade version of XP, but had a
full version of Windows 2000. (the D101GGC does not work with 98 as you
found out). So, I installed Win2000, then upgraded to XP, then SP2.
Then loaded the new drivers from the Intel website and all work fine
now.

Thanks for the help!
Jeff

 

[John O]

I did do a clean install, I have an upgrade version of XP, but had a

full version of Windows 2000. (the D101GGC does not work with 98 as you
found out). So, I installed Win2000, then upgraded to XP, then SP2.
Then loaded the new drivers from the Intel website and all work fine
now.

Wow, in this case the upgrade was good....that doesn't happen too often, eh?


Until Intel gets this driver issue sorted out, and gets proper hardware
monitoring utils, I'd recommend avoiding this board for now.

-John O

 

[kalel_laga]

Joypad

I have one question, can you play with joypad's?? because, I also have a MB D101GGC, and I can't, the audio is fine. But it says that my game port is wrong.

Thans