installing SP4

  • Thread starter Thread starter jabs
  • Start date Start date
You are welcome! I will keep an eye on your update.

Sincerely,
Jack Wang, MCSE 2000, MCSA, MCDBA, MCSD
Microsoft Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: "jabs" <[email protected]>
| References: <[email protected]>
<u56fk1#[email protected]>
<u3Gqt9#[email protected]>
<[email protected]>
| Subject: Re: installing SP4
| Date: Wed, 3 Mar 2004 21:20:33 -0500
| Lines: 220
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
| Message-ID: <[email protected]>
| Newsgroups: microsoft.public.win2000.general
| NNTP-Posting-Host: h-69-3-205-53.sfldmidn.dynamic.covad.net 69.3.205.53
| Path: cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.win2000.general:123450
| X-Tomcat-NG: microsoft.public.win2000.general
|
| Thanks Jack - I'll give it a shot and let you know!
|
| | > Hi
| >
| > Thanks for the detailed answers!
| >
| > Based on the error message, I suggest you reinstall Windows Installer
2.0
| > Redistributable for Windows NT 4.0 and 2000 and try again.
| >
| >
|
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=4B61
| > 40F9-2D36-4977-8FA1-6F8A0F5DCA8F
| >
| > If you could not install the Windows installer, please start into safe
| mode
| > and deleted the following files: msi.dll, msiexec.exe, mshnd.dll from
| the
| > sytem32 and dllcache folder. Then, reboot and reran instmsiw.exe to
| install
| > MSI Installer 2.0
| >
| > To start in Safe Mode, please refer to the following steps.
| >
| > 1. Restart your computer, and when the Boot menu appears, press F8.
| >
| > 2. When the "Windows Advanced Options" menu appears, select an option,
| > and then press ENTER.
| >
| > 3. When the Boot menu appears again, with the words "Safe Mode"
| > displayed in red at the bottom, select the installation you want to
| > start, and then press ENTER.
| >
| > Let me know how this works out!
| >
| > Sincerely,
| > Jack Wang, MCSE 2000, MCSA, MCDBA, MCSD
| > Microsoft Partner Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via
| > your newsreader so that others may learn and benefit
| > from your issue.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| rights.
| > --------------------
| > | From: "jabs" <[email protected]>
| > | References: <[email protected]>
| > <u56fk1#[email protected]>
| > | Subject: Re: installing SP4
| > | Date: Mon, 1 Mar 2004 19:46:58 -0500
| > | Lines: 131
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
| > | X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
| > | Message-ID: <u3Gqt9#[email protected]>
| > | Newsgroups: microsoft.public.win2000.general
| > | NNTP-Posting-Host: h-69-3-253-138.sfldmidn.dynamic.covad.net
| 69.3.253.138
| > | Path: cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl
| > | Xref: cpmsftngxa06.phx.gbl microsoft.public.win2000.general:122868
| > | X-Tomcat-NG: microsoft.public.win2000.general
| > |
| > | see below...
| > |
| > | | > | > Hi all,
| > | >
| > | > I've tried everything suggested so far but still no message. Thanks
| for
| > | > trying tho!
| > | >
| > | > Rather than a screenshot (which is a very generic message), I
searched
| > the
| > | > log of the update. This is what I came up with.
| > | >
| > | > There were 2 log files: svcpack.log and Windows Update.log. The
| > | svcpack.log
| > | > said this (snipped):
| > | >
| > | > *******svcpack.log******************
| > | > Starting process: msiinst.exe /delayrebootq
| > | > ***
| > | >
| > | > Working directory: D:\WINNT\System32\msiinst.tmp
| > | > ***
| > | >
| > | > Return Code = 2
| > | > ***
| > | >
| > | > DoInstallation:RunInfProcesses Failed
| > | > ***
| > | >
| > | > Service Pack 4 Setup encountered an error: An error in updating
your
| > | system
| > | > has occurred.
| > | > ***
| > | >
| > | > VerifySize: Unable to verify size: Source = NULL: d:\winnt\oem24.cat
| > | >
| > | > ***
| > | >
| > | > An error in updating your system has occurred.
| > | > ***
| > | >
| > | > Message displayed to the user: An error in updating your system has
| > | > occurred.
| > | > ***
| > | >
| > | > User Input: OK
| > | > ***
| > | > *******END svcpack.log END******************
| > | >
| > | >
| > | > The Windows.log file had this to say:
| > | >
| > | >
| > | > *******Windows Update.log******************
| > | > 2004-02-28 18:29:14 23:29:14 Success IUENGINE
Asynchronous
| > | > Install completed startup
| > | > 2004-02-28 18:29:15 23:29:15 Success IUENGINE Installing
| > | SOFTWARE
| > | > item from publisher com_microsoft
| > | > 2004-02-28 18:29:15 23:29:15 Success IUENGINE Installer
| > Command
| > | > Type: EXE
| > | > 2004-02-28 18:37:55 23:37:55 Error IUENGINE See
| iuhist.xml
| > | for
| > | > details: Install finished (Error 0x80070643: Fatal error during
| > | > installation.)
| > | > 2004-02-28 18:37:57 23:37:57 Success IUENGINE Shutting
down
| > | > 2004-02-28 18:37:57 23:37:57 Success IUCTL Shutting
down
| > | > 2004-02-29 10:04:06 15:04:06 Success IUCTL Starting
| > | > 2004-02-29 10:04:08 15:04:08 Success IUCTL Downloaded
| > | > iuident.cab from http://windowsupdate.microsoft.com/v4/ to
D:\Program
| > | > Files\WindowsUpdate\V4
| > | > 2004-02-29 10:04:08 15:04:08 Success IUCTL Current
| > | > iuengine.dll version: 5.4.3790.14
| > | > 2004-02-29 10:04:08 15:04:08 Success IUCTL Current
| > iuctl.dll
| > | > version: 5.4.3790.14
| > | > 2004-02-29 10:04:08 15:04:08 Success IUENGINE Starting
| > | > 2004-02-29 10:04:09 15:04:09 Success IUENGINE Determining
| > | machine
| > | > configuration
| > | > 2004-02-29 10:04:09 15:04:09 Success IUENGINE Determining
| > | machine
| > | > configuration
| > | > 2004-02-29 10:04:14 15:04:14 Success IUENGINE Querying
| > software
| > | > update catalog from
| > https://v4.windowsupdate.microsoft.com/getmanifest.asp
| > | > 2004-02-29 10:04:14 15:04:14 Success IUENGINE Querying
| > software
| > | > update catalog from
| > https://v4.windowsupdate.microsoft.com/getmanifest.asp
| > | > 2004-02-29 10:04:14 15:04:14 Success IUENGINE Querying
| > software
| > | > update catalog from
| > https://v4.windowsupdate.microsoft.com/getmanifest.asp
| > | > 2004-02-29 10:04:16 15:04:16 Success IUENGINE Querying
| > software
| > | > update catalog from
| > https://v4.windowsupdate.microsoft.com/getmanifest.asp
| > | > 2004-02-29 10:04:17 15:04:17 Success IUENGINE Determining
| > | machine
| > | > configuration
| > | > 2004-02-29 10:04:18 15:04:18 Success IUENGINE Querying
| > software
| > | > update catalog from
| > | >
https://v4.windowsupdate.microsoft.com/consumerdrivers/getmanifest.asp
| > | >
| > | > *******END Windows Update.log END******************
| > | >
| > | > I've tried to search MS's site but couldn't find anything. Thanks
for
| > your
| > | > help.
| > | >
| > | >
| > | >
| > | >
| > | >
| > |
| > | Finally, iuhist.xml (listed as part of the error in windows
update.log)
| > had
| > | this to say:
| > | (snipped)
| > | - <descriptionText>
| > | <title>DirectX 8.1</title>
| > | </descriptionText>
| > | </description>
| > | <installStatus value="FAILED" errorCode="-2147023673" />
| > | </itemStatus>
| > | - <itemStatus xmlns="" timestamp="2002-01-15T22:39:57">
| > | <client>WU_V3</client>
| > | - <identity name="5029" itemID="5029">
| > | <version>4,8,1,881</version>
| > | </identity>
| > | - <description hidden="0">
| > | - <descriptionText>
| > | <title>DirectX 8.1</title>
| > | </descriptionText>
| > | </description>
| > | <installStatus value="COMPLETE" />
| > | </itemStatus>
| > | </items>
| > |
| > |
| > |
| >
|
|
|
 
Hear Hear

(since this thread so long, I figured one more won't be too bad...

I wanted to say for every problem SPx apply you hear about, there is probably 1000 or more you don't

Its a wonder how everything works, considering the scale, the world, etc. (but to work is the expection, so the reward received is well earned my view

Time to put an end to Microsoft bashing, I think
I miss the days when the bashing had merit. (not really, but those days were fun
 
Thanks Jack -

Your suggestion, along with the suggestion from Dave, did the trick.

I renamed (too chicken to delete) the files you suggested (FYI - the msi.dll
is in use even in safe mode, at least on my machine). So I renamed the other
two and reinstalled the installer. Then, I tried to do the express install
which failed again. Next, I did the full network install (thx Dave) and that
worked.

Thanks everyone who posted. You've been a great help.
 
Thanks for the reply! I am glad to know you've figured out the problem. If
you have any questions in the future, please don't hesitate to post in the
newsgroup. Have a nice day!

Sincerely,
Jack Wang, MCSE 2000, MCSA, MCDBA, MCSD
Microsoft Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: "jabs" <[email protected]>
| References: <[email protected]>
<u56fk1#[email protected]>
<u3Gqt9#[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
| Subject: Re: installing SP4 - SUCCESS!
| Date: Sat, 6 Mar 2004 13:06:45 -0500
| Lines: 295
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
| Message-ID: <#[email protected]>
| Newsgroups: microsoft.public.win2000.general
| NNTP-Posting-Host: h-69-3-251-87.sfldmidn.dynamic.covad.net 69.3.251.87
| Path: cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.win2000.general:124112
| X-Tomcat-NG: microsoft.public.win2000.general
|
| Thanks Jack -
|
| Your suggestion, along with the suggestion from Dave, did the trick.
|
| I renamed (too chicken to delete) the files you suggested (FYI - the
msi.dll
| is in use even in safe mode, at least on my machine). So I renamed the
other
| two and reinstalled the installer. Then, I tried to do the express install
| which failed again. Next, I did the full network install (thx Dave) and
that
| worked.
|
| Thanks everyone who posted. You've been a great help.
|
| | > You are welcome! I will keep an eye on your update.
| >
| > Sincerely,
| > Jack Wang, MCSE 2000, MCSA, MCDBA, MCSD
| > Microsoft Partner Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via
| > your newsreader so that others may learn and benefit
| > from your issue.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| rights.
| > --------------------
| > | From: "jabs" <[email protected]>
| > | References: <[email protected]>
| > <u56fk1#[email protected]>
| > <u3Gqt9#[email protected]>
| > <[email protected]>
| > | Subject: Re: installing SP4
| > | Date: Wed, 3 Mar 2004 21:20:33 -0500
| > | Lines: 220
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
| > | Message-ID: <[email protected]>
| > | Newsgroups: microsoft.public.win2000.general
| > | NNTP-Posting-Host: h-69-3-205-53.sfldmidn.dynamic.covad.net
69.3.205.53
| > | Path: cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10.phx.gbl
| > | Xref: cpmsftngxa06.phx.gbl microsoft.public.win2000.general:123450
| > | X-Tomcat-NG: microsoft.public.win2000.general
| > |
| > | Thanks Jack - I'll give it a shot and let you know!
| > |
| > | | > | > Hi
| > | >
| > | > Thanks for the detailed answers!
| > | >
| > | > Based on the error message, I suggest you reinstall Windows
Installer
| > 2.0
| > | > Redistributable for Windows NT 4.0 and 2000 and try again.
| > | >
| > | >
| > |
| >
|
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=4B61
| > | > 40F9-2D36-4977-8FA1-6F8A0F5DCA8F
| > | >
| > | > If you could not install the Windows installer, please start into
safe
| > | mode
| > | > and deleted the following files: msi.dll, msiexec.exe, mshnd.dll
| from
| > | the
| > | > sytem32 and dllcache folder. Then, reboot and reran instmsiw.exe to
| > | install
| > | > MSI Installer 2.0
| > | >
| > | > To start in Safe Mode, please refer to the following steps.
| > | >
| > | > 1. Restart your computer, and when the Boot menu appears, press F8.
| > | >
| > | > 2. When the "Windows Advanced Options" menu appears, select an
option,
| > | > and then press ENTER.
| > | >
| > | > 3. When the Boot menu appears again, with the words "Safe Mode"
| > | > displayed in red at the bottom, select the installation you want
to
| > | > start, and then press ENTER.
| > | >
| > | > Let me know how this works out!
| > | >
| > | > Sincerely,
| > | > Jack Wang, MCSE 2000, MCSA, MCDBA, MCSD
| > | > Microsoft Partner Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > =====================================================
| > | > When responding to posts, please "Reply to Group" via
| > | > your newsreader so that others may learn and benefit
| > | > from your issue.
| > | > =====================================================
| > | >
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > | rights.
| > | > --------------------
| > | > | From: "jabs" <[email protected]>
| > | > | References: <[email protected]>
| > | > <u56fk1#[email protected]>
| > | > | Subject: Re: installing SP4
| > | > | Date: Mon, 1 Mar 2004 19:46:58 -0500
| > | > | Lines: 131
| > | > | X-Priority: 3
| > | > | X-MSMail-Priority: Normal
| > | > | X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
| > | > | X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
| > | > | Message-ID: <u3Gqt9#[email protected]>
| > | > | Newsgroups: microsoft.public.win2000.general
| > | > | NNTP-Posting-Host: h-69-3-253-138.sfldmidn.dynamic.covad.net
| > | 69.3.253.138
| > | > | Path:
cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl
| > | > | Xref: cpmsftngxa06.phx.gbl microsoft.public.win2000.general:122868
| > | > | X-Tomcat-NG: microsoft.public.win2000.general
| > | > |
| > | > | see below...
| > | > |
| > | > | | > | > | > Hi all,
| > | > | >
| > | > | > I've tried everything suggested so far but still no message.
| Thanks
| > | for
| > | > | > trying tho!
| > | > | >
| > | > | > Rather than a screenshot (which is a very generic message), I
| > searched
| > | > the
| > | > | > log of the update. This is what I came up with.
| > | > | >
| > | > | > There were 2 log files: svcpack.log and Windows Update.log. The
| > | > | svcpack.log
| > | > | > said this (snipped):
| > | > | >
| > | > | > *******svcpack.log******************
| > | > | > Starting process: msiinst.exe /delayrebootq
| > | > | > ***
| > | > | >
| > | > | > Working directory: D:\WINNT\System32\msiinst.tmp
| > | > | > ***
| > | > | >
| > | > | > Return Code = 2
| > | > | > ***
| > | > | >
| > | > | > DoInstallation:RunInfProcesses Failed
| > | > | > ***
| > | > | >
| > | > | > Service Pack 4 Setup encountered an error: An error in updating
| > your
| > | > | system
| > | > | > has occurred.
| > | > | > ***
| > | > | >
| > | > | > VerifySize: Unable to verify size: Source = NULL:
| d:\winnt\oem24.cat
| > | > | >
| > | > | > ***
| > | > | >
| > | > | > An error in updating your system has occurred.
| > | > | > ***
| > | > | >
| > | > | > Message displayed to the user: An error in updating your system
| has
| > | > | > occurred.
| > | > | > ***
| > | > | >
| > | > | > User Input: OK
| > | > | > ***
| > | > | > *******END svcpack.log END******************
| > | > | >
| > | > | >
| > | > | > The Windows.log file had this to say:
| > | > | >
| > | > | >
| > | > | > *******Windows Update.log******************
| > | > | > 2004-02-28 18:29:14 23:29:14 Success IUENGINE
| > Asynchronous
| > | > | > Install completed startup
| > | > | > 2004-02-28 18:29:15 23:29:15 Success IUENGINE
| Installing
| > | > | SOFTWARE
| > | > | > item from publisher com_microsoft
| > | > | > 2004-02-28 18:29:15 23:29:15 Success IUENGINE
Installer
| > | > Command
| > | > | > Type: EXE
| > | > | > 2004-02-28 18:37:55 23:37:55 Error IUENGINE See
| > | iuhist.xml
| > | > | for
| > | > | > details: Install finished (Error 0x80070643: Fatal error during
| > | > | > installation.)
| > | > | > 2004-02-28 18:37:57 23:37:57 Success IUENGINE
Shutting
| > down
| > | > | > 2004-02-28 18:37:57 23:37:57 Success IUCTL
Shutting
| > down
| > | > | > 2004-02-29 10:04:06 15:04:06 Success IUCTL
Starting
| > | > | > 2004-02-29 10:04:08 15:04:08 Success IUCTL
| Downloaded
| > | > | > iuident.cab from http://windowsupdate.microsoft.com/v4/ to
| > D:\Program
| > | > | > Files\WindowsUpdate\V4
| > | > | > 2004-02-29 10:04:08 15:04:08 Success IUCTL Current
| > | > | > iuengine.dll version: 5.4.3790.14
| > | > | > 2004-02-29 10:04:08 15:04:08 Success IUCTL Current
| > | > iuctl.dll
| > | > | > version: 5.4.3790.14
| > | > | > 2004-02-29 10:04:08 15:04:08 Success IUENGINE
Starting
| > | > | > 2004-02-29 10:04:09 15:04:09 Success IUENGINE
| Determining
| > | > | machine
| > | > | > configuration
| > | > | > 2004-02-29 10:04:09 15:04:09 Success IUENGINE
| Determining
| > | > | machine
| > | > | > configuration
| > | > | > 2004-02-29 10:04:14 15:04:14 Success IUENGINE
Querying
| > | > software
| > | > | > update catalog from
| > | > https://v4.windowsupdate.microsoft.com/getmanifest.asp
| > | > | > 2004-02-29 10:04:14 15:04:14 Success IUENGINE
Querying
| > | > software
| > | > | > update catalog from
| > | > https://v4.windowsupdate.microsoft.com/getmanifest.asp
| > | > | > 2004-02-29 10:04:14 15:04:14 Success IUENGINE
Querying
| > | > software
| > | > | > update catalog from
| > | > https://v4.windowsupdate.microsoft.com/getmanifest.asp
| > | > | > 2004-02-29 10:04:16 15:04:16 Success IUENGINE
Querying
| > | > software
| > | > | > update catalog from
| > | > https://v4.windowsupdate.microsoft.com/getmanifest.asp
| > | > | > 2004-02-29 10:04:17 15:04:17 Success IUENGINE
| Determining
| > | > | machine
| > | > | > configuration
| > | > | > 2004-02-29 10:04:18 15:04:18 Success IUENGINE
Querying
| > | > software
| > | > | > update catalog from
| > | > | >
| > https://v4.windowsupdate.microsoft.com/consumerdrivers/getmanifest.asp
| > | > | >
| > | > | > *******END Windows Update.log END******************
| > | > | >
| > | > | > I've tried to search MS's site but couldn't find anything.
Thanks
| > for
| > | > your
| > | > | > help.
| > | > | >
| > | > | >
| > | > | >
| > | > | >
| > | > | >
| > | > |
| > | > | Finally, iuhist.xml (listed as part of the error in windows
| > update.log)
| > | > had
| > | > | this to say:
| > | > | (snipped)
| > | > | - <descriptionText>
| > | > | <title>DirectX 8.1</title>
| > | > | </descriptionText>
| > | > | </description>
| > | > | <installStatus value="FAILED" errorCode="-2147023673" />
| > | > | </itemStatus>
| > | > | - <itemStatus xmlns="" timestamp="2002-01-15T22:39:57">
| > | > | <client>WU_V3</client>
| > | > | - <identity name="5029" itemID="5029">
| > | > | <version>4,8,1,881</version>
| > | > | </identity>
| > | > | - <description hidden="0">
| > | > | - <descriptionText>
| > | > | <title>DirectX 8.1</title>
| > | > | </descriptionText>
| > | > | </description>
| > | > | <installStatus value="COMPLETE" />
| > | > | </itemStatus>
| > | > | </items>
| > | > |
| > | > |
| > | > |
| > | >
| > |
| > |
| > |
| >
|
|
|
 
You must log in or register to reply here.

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Windows 2000 Pro, SP4 11
Help installing W2000 SP4 14
SP4 installation problem 1
Preparation for end-of-support for Windows 2000 9
W2K Pro sp4 install reliability 1
SP4 install failure 2
How to automate security patch updates 2
W2K won't let me install SP4 2

Back
Top