installing fax component

G

Guest

I am trying to install the fax component of windows xp and it tells me to install the windows xp home edition service pack 1 cd but the only disc i got with the system is windows xp home edition. (not service pack 1). When i insert the disc and click ok nothing happens.Any clues on how to fix this problem.
 
R

Russ Valentine [MVP-Outlook]

If you have applied SP1, these files may have been moved to a different
folder (ServicePackFiles\i386), and you will need to direct the routine to
that folder.
--
Russ Valentine
[MVP-Outlook]

riark said:
I am trying to install the fax component of windows xp and it tells me to
install the windows xp home edition service pack 1 cd but the only disc i
got with the system is windows xp home edition. (not service pack 1). When i
insert the disc and click ok nothing happens.Any clues on how to fix this
problem.
 
G

Guest

I'm not sure what you mean, I typed in service pack files\i386 but still tells me to install windows xp home edition service pack disc. I have downloaded sp1 from microsoft site and applied it. What now?

Russ Valentine said:
If you have applied SP1, these files may have been moved to a different
folder (ServicePackFiles\i386), and you will need to direct the routine to
that folder.
--
Russ Valentine
[MVP-Outlook]

riark said:
I am trying to install the fax component of windows xp and it tells me to
install the windows xp home edition service pack 1 cd but the only disc i
got with the system is windows xp home edition. (not service pack 1). When i
insert the disc and click ok nothing happens.Any clues on how to fix this
problem.
 
G

Guest

I have applied sp1,and tried service pack files\i386 but still tells me to install windows xp home edition service pack dick, and when i do nothing happens. Mabee i'm not sure what you mean.

Russ Valentine said:
If you have applied SP1, these files may have been moved to a different
folder (ServicePackFiles\i386), and you will need to direct the routine to
that folder.
--
Russ Valentine
[MVP-Outlook]

riark said:
I am trying to install the fax component of windows xp and it tells me to
install the windows xp home edition service pack 1 cd but the only disc i
got with the system is windows xp home edition. (not service pack 1). When i
insert the disc and click ok nothing happens.Any clues on how to fix this
problem.
 
R

Russ Valentine [MVP-Outlook]

Browse to the location. Do not type it in.
Did you verify the presence of these files?
--
Russ Valentine
[MVP-Outlook]
riark1 said:
I have applied sp1,and tried service pack files\i386 but still tells me to
install windows xp home edition service pack dick, and when i do nothing
happens. Mabee i'm not sure what you mean.
Russ Valentine said:
If you have applied SP1, these files may have been moved to a different
folder (ServicePackFiles\i386), and you will need to direct the routine to
that folder.
--
Russ Valentine
[MVP-Outlook]

riark said:
I am trying to install the fax component of windows xp and it tells me
to
install the windows xp home edition service pack 1 cd but the only disc i
got with the system is windows xp home edition. (not service pack 1). When i
insert the disc and click ok nothing happens.Any clues on how to fix this
problem.
 
G

Guest

Looked in folder windows/servicepackfiles/i386 folder is empty.

Russ Valentine said:
Browse to the location. Do not type it in.
Did you verify the presence of these files?
--
Russ Valentine
[MVP-Outlook]
riark1 said:
I have applied sp1,and tried service pack files\i386 but still tells me to
install windows xp home edition service pack dick, and when i do nothing
happens. Mabee i'm not sure what you mean.
Russ Valentine said:
If you have applied SP1, these files may have been moved to a different
folder (ServicePackFiles\i386), and you will need to direct the routine to
that folder.
--
Russ Valentine
[MVP-Outlook]

I am trying to install the fax component of windows xp and it tells me to
install the windows xp home edition service pack 1 cd but the only disc i
got with the system is windows xp home edition. (not service pack 1). When i
insert the disc and click ok nothing happens.Any clues on how to fix this
problem.
 
R

Russ Valentine [MVP-Outlook]

So what was your installation medium for Windows XP and SP1?
--
Russ Valentine
[MVP-Outlook]
riark1 said:
Looked in folder windows/servicepackfiles/i386 folder is empty.

Russ Valentine said:
Browse to the location. Do not type it in.
Did you verify the presence of these files?
--
Russ Valentine
[MVP-Outlook]
riark1 said:
I have applied sp1,and tried service pack files\i386 but still tells
me to
install windows xp home edition service pack dick, and when i do nothing
happens. Mabee i'm not sure what you mean.
:

If you have applied SP1, these files may have been moved to a different
folder (ServicePackFiles\i386), and you will need to direct the
routine
to
that folder.
--
Russ Valentine
[MVP-Outlook]

I am trying to install the fax component of windows xp and it
tells me
to
install the windows xp home edition service pack 1 cd but the only
disc
i
got with the system is windows xp home edition. (not service pack
1).
When i
insert the disc and click ok nothing happens.Any clues on how to fix this
problem.
 
G

Guest

Sorry dont mean to waste your time, but dont understand what you mean by "what medium"

Russ Valentine said:
So what was your installation medium for Windows XP and SP1?
--
Russ Valentine
[MVP-Outlook]
riark1 said:
Looked in folder windows/servicepackfiles/i386 folder is empty.

Russ Valentine said:
Browse to the location. Do not type it in.
Did you verify the presence of these files?
--
Russ Valentine
[MVP-Outlook]
I have applied sp1,and tried service pack files\i386 but still tells me to
install windows xp home edition service pack dick, and when i do nothing
happens. Mabee i'm not sure what you mean.

:

If you have applied SP1, these files may have been moved to a different
folder (ServicePackFiles\i386), and you will need to direct the routine
to
that folder.
--
Russ Valentine
[MVP-Outlook]

I am trying to install the fax component of windows xp and it tells me
to
install the windows xp home edition service pack 1 cd but the only disc
i
got with the system is windows xp home edition. (not service pack 1).
When i
insert the disc and click ok nothing happens.Any clues on how to fix
this
problem.
 
R

Russ Valentine [MVP-Outlook]

Who installed your operating system and how?
--
Russ Valentine
[MVP-Outlook]
riark1 said:
Sorry dont mean to waste your time, but dont understand what you mean by "what medium"

Russ Valentine said:
So what was your installation medium for Windows XP and SP1?
--
Russ Valentine
[MVP-Outlook]
riark1 said:
Looked in folder windows/servicepackfiles/i386 folder is empty.

:

Browse to the location. Do not type it in.
Did you verify the presence of these files?
tells
me to
install windows xp home edition service pack dick, and when i do nothing
happens. Mabee i'm not sure what you mean.

:

If you have applied SP1, these files may have been moved to a different
folder (ServicePackFiles\i386), and you will need to direct the routine
to
that folder.
--
Russ Valentine
[MVP-Outlook]

I am trying to install the fax component of windows xp and it tells me
to
install the windows xp home edition service pack 1 cd but the
only
disc
i
got with the system is windows xp home edition. (not service
pack
1).
When i
insert the disc and click ok nothing happens.Any clues on how to fix
this
problem.
 
G

Guest

Originally the system had windows 98. A friend installed windows xp over the top of 98 and i had a fair bit of trouble, which resulted in a few trips to the computer shop, after which the computer seemed to be fine.
I have the original windows xp disc here.
 
R

Russ Valentine [MVP-Outlook]

And SP1?
--
Russ Valentine
[MVP-Outlook]
riark1 said:
Originally the system had windows 98. A friend installed windows xp over
the top of 98 and i had a fair bit of trouble, which resulted in a few trips
to the computer shop, after which the computer seemed to be fine.
I have the original windows xp disc here.
to install the windows xp home edition service pack 1 cd but the only disc i
got with the system is windows xp home edition. (not service pack 1). When i
insert the disc and click ok nothing happens.Any clues on how to fix this
problem.
 
L

Lester Stiefel

riark1 said:
Originally the system had windows 98. A friend installed windows xp over the top of 98 and i had a fair bit of trouble, which resulted in a few trips to the computer shop, after which the computer seemed to be fine.
I have the original windows xp disc here.

:

That is all you may need. Open the add/remove programs
from control panel, choose the icon to add/remove windows
components, and under 'communications' is an option for
"microsoft fax". Check that item off. Click on OK, to close
the wizard and install the fax program. Of coarse, you can
also install a Third party faxing program, of which the
current champ is Winfax (symantec).
 
G

Guest

Sorry it took so long to get back to you.
Sp1 was down loaded from the microsoft web site (critical updates).

Russ Valentine said:
And SP1?
--
Russ Valentine
[MVP-Outlook]
riark1 said:
Originally the system had windows 98. A friend installed windows xp over
the top of 98 and i had a fair bit of trouble, which resulted in a few trips
to the computer shop, after which the computer seemed to be fine.
I have the original windows xp disc here.
to install the windows xp home edition service pack 1 cd but the only disc i
got with the system is windows xp home edition. (not service pack 1). When i
insert the disc and click ok nothing happens.Any clues on how to fix this
problem.
 
G

Guest

I have tried exactly what you said and it tells me that some files are missing, need to install windows xp home edition service pack cd, which i do, and nothing happens.
 
R

Russ Valentine [MVP-Outlook]

Then your installation files would have been moved to the location I
indicated.
--
Russ Valentine
[MVP-Outlook]
riark1 said:
Sorry it took so long to get back to you.
Sp1 was down loaded from the microsoft web site (critical updates).

Russ Valentine said:
And SP1?
--
Russ Valentine
[MVP-Outlook]
riark1 said:
Originally the system had windows 98. A friend installed windows xp
over
the top of 98 and i had a fair bit of trouble, which resulted in a few trips
to the computer shop, after which the computer seemed to be fine.
I have the original windows xp disc here.

:

I am trying to install the fax component of windows xp and it tells
me
to install the windows xp home edition service pack 1 cd but the only disc i
got with the system is windows xp home edition. (not service pack 1). When i
insert the disc and click ok nothing happens.Any clues on how to fix this
problem.
 
G

Guest

They should have been, but they are not there, the folder is empty.
So what should i do now?

Russ Valentine said:
Then your installation files would have been moved to the location I
indicated.
--
Russ Valentine
[MVP-Outlook]
riark1 said:
Sorry it took so long to get back to you.
Sp1 was down loaded from the microsoft web site (critical updates).

Russ Valentine said:
And SP1?
--
Russ Valentine
[MVP-Outlook]
Originally the system had windows 98. A friend installed windows xp over
the top of 98 and i had a fair bit of trouble, which resulted in a few trips
to the computer shop, after which the computer seemed to be fine.
I have the original windows xp disc here.

:

I am trying to install the fax component of windows xp and it tells me
to install the windows xp home edition service pack 1 cd but the only disc i
got with the system is windows xp home edition. (not service pack 1). When i
insert the disc and click ok nothing happens.Any clues on how to fix this
problem.
 
G

Guest

Is there a XP sercice pack 1 CD that i should have? or can i download the service pack files again.
I remember doing a system restore a couple of weeks after downloading critical updates, would this be the reason why the \i386 folder is empty?
Should i throw the f#*^ing thing of the pier?


Russ Valentine said:
Then your installation files would have been moved to the location I
indicated.
--
Russ Valentine
[MVP-Outlook]
riark1 said:
Sorry it took so long to get back to you.
Sp1 was down loaded from the microsoft web site (critical updates).

Russ Valentine said:
And SP1?
--
Russ Valentine
[MVP-Outlook]
Originally the system had windows 98. A friend installed windows xp over
the top of 98 and i had a fair bit of trouble, which resulted in a few trips
to the computer shop, after which the computer seemed to be fine.
I have the original windows xp disc here.

:

I am trying to install the fax component of windows xp and it tells me
to install the windows xp home edition service pack 1 cd but the only disc i
got with the system is windows xp home edition. (not service pack 1). When i
insert the disc and click ok nothing happens.Any clues on how to fix this
problem.
 
R

Russ Valentine [MVP-Outlook]

No idea. This is not a fax issue. It's an OS installation issue. It's never
been reported in this group. You might ask in one of the OS or installation
groups.
--
Russ Valentine
[MVP-Outlook]
riark1 said:
Is there a XP sercice pack 1 CD that i should have? or can i download the service pack files again.
I remember doing a system restore a couple of weeks after downloading
critical updates, would this be the reason why the \i386 folder is empty?
Should i throw the f#*^ing thing of the pier?


Russ Valentine said:
Then your installation files would have been moved to the location I
indicated.
--
Russ Valentine
[MVP-Outlook]
riark1 said:
Sorry it took so long to get back to you.
Sp1 was down loaded from the microsoft web site (critical updates).

:

And SP1?
xp
over
the top of 98 and i had a fair bit of trouble, which resulted in a
few
trips
to the computer shop, after which the computer seemed to be fine.
I have the original windows xp disc here.

:

I am trying to install the fax component of windows xp and it
tells
me
to install the windows xp home edition service pack 1 cd but the
only
disc i
got with the system is windows xp home edition. (not service pack
1).
When i
insert the disc and click ok nothing happens.Any clues on how to fix this
problem.
 
V

Victor D.

If you did a system restore then that is a no brainer for it rolls back to
before you downloaded critical updates, expecially if Service Pack 1 was one
of them. Do you understand what roll back means?????? Try going to
Microsoft windows update and it will search your system to see what updates
have been installed. And try Russ's suggestion of the proper newsgroup.


riark1 said:
Is there a XP sercice pack 1 CD that i should have? or can i download the service pack files again.
I remember doing a system restore a couple of weeks after downloading
critical updates, would this be the reason why the \i386 folder is empty?
Should i throw the f#*^ing thing of the pier?


Russ Valentine said:
Then your installation files would have been moved to the location I
indicated.
--
Russ Valentine
[MVP-Outlook]
riark1 said:
Sorry it took so long to get back to you.
Sp1 was down loaded from the microsoft web site (critical updates).

:

And SP1?
xp
over
the top of 98 and i had a fair bit of trouble, which resulted in a
few
trips
to the computer shop, after which the computer seemed to be fine.
I have the original windows xp disc here.

:

I am trying to install the fax component of windows xp and it
tells
me
to install the windows xp home edition service pack 1 cd but the
only
disc i
got with the system is windows xp home edition. (not service pack
1).
When i
insert the disc and click ok nothing happens.Any clues on how to fix this
problem.
 
G

Guest

Mines are in the folder refered to but the same "Open" windows keep on reapearing... asking for the file that is there... if I skip; another file is ask for forever...
 

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