Installing a different graphics card / Memory errors

[Guest]

This ( I suspect ) should not be to hard a problem to fix, btu all the same I need help

I wanted to upgrade the 8mb ATI graphics card so I boght a Radeon 9200 SE 128mb card, seemed logical

The instructions told me with Windows 2000 pro to first un-install any video drivers
I went to ADD/REMOVE programs and did not see any drivers listed.(I assume this is where I would remove the driver from ..No?

I installed the new card with the computer off and started windows again

When "Found New Hardware Wizard" poped up, I'm told to cancel this

Inserted the CD and ran the ATISETUP.EXE ( Should I have disabled Norton Systemsworks 2003 before doing this ??

followed the on-screen prompts and then hit "Finiahed" which started to re-boot the system

The computer fell into a re-boot loop and never comes up past the Windows 2000 screen. I hear a "click" and a few seconds later it's re-booting again

I tried to boot from the CD and even safe mode, but still the same thing, "CLICK" re-boot

I shut it off and put the other card back in and the sysem is working agian so far. I've e-mailed the support team with ATI, but I thought maybe it is something I'm not doing right within Windows

I had at one point also got a Memory conflict error....D00000 something something....Troubleshoot was of no help here either

I'm by no means an IT technical guru, so I'm hoping it's somehting rather with my sequence

 

[alan]

I would get the card replaced as this is normally a simple
excercise that should not take more than a few minutes

-----Original Message-----
This ( I suspect ) should not be to hard a problem to

fix, btu all the same I need help.

I wanted to upgrade the 8mb ATI graphics card so I boght

a Radeon 9200 SE 128mb card, seemed logical.

The instructions told me with Windows 2000 pro to first un-install any video drivers.
I went to ADD/REMOVE programs and did not see any drivers

listed.(I assume this is where I would remove the driver
from ..No? )

I installed the new card with the computer off and started windows again.

When "Found New Hardware Wizard" poped up, I'm told to cancel this.

Inserted the CD and ran the ATISETUP.EXE ( Should I have

disabled Norton Systemsworks 2003 before doing this ?? )

followed the on-screen prompts and then hit "Finiahed"

which started to re-boot the system.

The computer fell into a re-boot loop and never comes up

past the Windows 2000 screen. I hear a "click" and a few
seconds later it's re-booting again.

I tried to boot from the CD and even safe mode, but

still the same thing, "CLICK" re-boot.

I shut it off and put the other card back in and the

sysem is working agian so far. I've e-mailed the support
team with ATI, but I thought maybe it is something I'm not
doing right within Windows.

I had at one point also got a Memory conflict

error....D00000 something something....Troubleshoot was of
no help here either.

I'm by no means an IT technical guru, so I'm hoping it's

somehting rather with my sequence.

 

[Guest]

Forgot to mention,
Running an IWILL VD133 with a 550 Mhz Pentium III about 678M SDRA
I also checked with IWILL about Windows 2000 and the graphics card, feedback was Windows = no problem, the graphics card will/should work, but not at 8x. ( I have no idea what that means....

Recently upgrade from Windows 98SE to Windows 2000....hasn't been easy, and I'm still not sure the OS is running 100% smooth.

 

[Steve Nielsen]

This ( I suspect ) should not be to hard a problem to fix, btu all
the same I need help.

I wanted to upgrade the 8mb ATI graphics card so I boght a Radeon
9200 SE 128mb card, seemed logical.

The instructions told me with Windows 2000 pro to first un-install
any video drivers. I went to ADD/REMOVE programs and did not see any
drivers listed.(I assume this is where I would remove the driver from
..No? )

Three ways to do it:

1. Right click on the Desktop, Properties, Settings tab, Advanced,
Adaptor tab, Properties, Driver tab, Uninstall.

2. Right click My Computer, Properties, Hardware tab, Device Manager,
click the + next to Display Adaptors, right click on the device shown
and select Uninstall.

3. You can also use Add/Remove Hardware control panel applet to remove it.

Turn off, remove the old card, put the new card in and continue with the
instructions.

Not surprising you had trouble. I took a look at ATI's instructions and
they are wrong for Windows 2000. Display drivers do NOT show in
Add/Remove Programs in Windows 2000 (they do in Windows XP, though).

Steve

 

[George Hester]

Well they do appear there if we were fool enough to update our Windows 2000 ATI display drivers from their site.