Installed New DVD Writer

  • Thread starter Thread starter Armand Hammer
  • Start date Start date
A

Armand Hammer

Just installed a new BenQ DW800A DVD Writer on my computer. Windows
recognizes it, but I cannot read or write any disk I put in it.
Interestingly enough I can eject it. I have looked at the drivers at its
generic windows CD rom drive. I cannot find drivers anywhere on the
internet. I am somewhat limited in what I can do because its the only drive
on my computer right now. Any help would be great.
 
Did you install the DVD mastering program that came with the drive? XP doesn't do DVDs natively.

--
Just my 2¢ worth,
Jeff
__________in response to__________
| Just installed a new BenQ DW800A DVD Writer on my computer. Windows
| recognizes it, but I cannot read or write any disk I put in it.
| Interestingly enough I can eject it. I have looked at the drivers at its
| generic windows CD rom drive. I cannot find drivers anywhere on the
| internet. I am somewhat limited in what I can do because its the only drive
| on my computer right now. Any help would be great.
|
|
 
No, its kind of difficult when the drive doesn't work. I looked to download
and its not available.

"» mrtee «" <hingelicker at new.rr.com> wrote in message
Did you install the DVD mastering program that came with the drive? XP
doesn't do DVDs natively.

--
Just my 2¢ worth,
Jeff
__________in response to__________
| Just installed a new BenQ DW800A DVD Writer on my computer. Windows
| recognizes it, but I cannot read or write any disk I put in it.
| Interestingly enough I can eject it. I have looked at the drivers at its
| generic windows CD rom drive. I cannot find drivers anywhere on the
| internet. I am somewhat limited in what I can do because its the only
drive
| on my computer right now. Any help would be great.
|
|
 
I looked at the 2nd one. It talks about numbering for the drive, what drive
number do I use for it(it only gives for cd and cdr).
 
I looked in the registry editor and its listed as a drive 2(CDRW). Is this
a defective hardware issue?
 
Actually, it should read as 2. I have a DVD Burner and that is what it
appears as. This is only for the Windows CD Writer software which
cannot handle DVD's yet, so the best you can do is CD-RW (which does
CD-R) with Windows.

Try this for me:

Open Device Manager (Click Start-Run-Type devmgmt.msc and click OK).
Expand the DVD\CD Rom Drives and right click on your drive. Now
uninstall it and reboot. See if it works after doing that ;)
 
Tried it twice, still nothing.

Nathan McNulty said:
Actually, it should read as 2. I have a DVD Burner and that is what it
appears as. This is only for the Windows CD Writer software which
cannot handle DVD's yet, so the best you can do is CD-RW (which does
CD-R) with Windows.

Try this for me:

Open Device Manager (Click Start-Run-Type devmgmt.msc and click OK).
Expand the DVD\CD Rom Drives and right click on your drive. Now
uninstall it and reboot. See if it works after doing that ;)
Click to expand...
 
Your last bet is to try the drive in another computer and if it doesn't
work, return it. It could be that the laser is not positioned correctly
or has internal damage. You can try different OS'es and anything else
you like before you do that though and see if anything helps. I would
see if you can boot off a CD before an OS loads.
 

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