Installation MESS

[Walter Boomsma]

Had Office 2002, Purchased 2007.

Installation of 2007 did not offer warning that Outlook needed to be
removed. So I discovered that I did not have Outlook 2007 installed and
finally figured out I had to remove 2002.

So I removed 2002 only to discover that I STILL cannot install Outlook 2007.

I'm very dependent on Outlook, so I attempted to reinstall 2002. It appears
to have reinstalled, but won't run due to "missing patch file." An attempt to
remove 2002 now won't work either because of the missing patch file. So I
can't remove 2002 or the non-working version of Outlook (2002) and I can't
seem to install the new version of Outlook (2007).

 

[Roady [MVP]]

At this time it is best to start over. First uninstall Office 2007. Then try
to remove Office 2002 again. If it doesn't work use the Windows Installer
Cleanup Utility.
http://support.microsoft.com/kb/290301

Once removed start the installation process of Office 2007 again. Outlook
should be available to you for installation.